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Windows 7: Not responding - now can't open Outlook, check disk

16 Oct 2012   #31
Hairfallingout

Windows 7 x64
 
 

All I have selected for start up is my security software, yet it's taking over 10 minutes to start up. I thought that if I reduced some of the services, it would speed up the start up. I guess I don't understand how step #3 on the troubleshooting is supposed to work. I know there are services that I don't need. Should I re-enable the services I disabled?

Would a bad sector cause the whole computer to slow down?


My System SpecsSystem Spec
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17 Oct 2012   #32
F5ing

Windows 7 Ultimate x64
 
 

The issues you're encountering may very well be due to hardware. As mentioned earlier by others it could be a failing drive. You could spend many hours trying to fix your software and end up realizing it was a waste of time because your drive was bad (and maybe even aggravating the situation).

As you've already got all your data backed up somewhere else it's a good time to test that drive. If the drive is on its way out you want to minimize access to it (to allow for a chance to recover your apps intact).

Just to be sure, I'd confirm your memory was good. Memory affects everything so it's worthwhile to ensure it's good:

RAM - Test with Memtest86+

If the memory checks out okay I'd try to make an image of that drive so that I could restore it to a new drive:

Imaging with free Macrium

If you can successfully create an image you've got a way to be able to restore it to a new drive if need be. That way all of your installed apps are restored with the image, complete with all of the licenses/personalized settings/etc, as well as your data.

Then I would test that hard drive with the diagnostics app from the manufacturer (use the download that runs under DOS from a bootdisk):

Software Utilities
My System SpecsSystem Spec
17 Oct 2012   #33
x BlueRobot

 

Disabling some of the programs within the Startup tab will give you a faster and cleaner boot, and is meant to help diagnose if a program is causing a problem, however, I mostly suggested it to make sure that every part of Windows was tested and to make your computer slightly easier to work with.

Follow F5ing's great suggestion, memory is a very common problem when applications begin to fail or the operating system slows down.

Wish remembered that earlier
My System SpecsSystem Spec
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17 Oct 2012   #34
Hairfallingout

Windows 7 x64
 
 

You've been very helpful, Blue Robot.

Can I use the software utility to test the hard drive now?
My System SpecsSystem Spec
17 Oct 2012   #35
F5ing

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Hairfallingout View Post
You've been very helpful, Blue Robot.

Can I use the software utility to test the hard drive now?
Blue Robot must've had to go take care of something; he dropped offline about an hour ago.

You can run tests on the hard drive. Just make sure to only run the non-destructive tests that it provides. That way the only harm that can occur will only happen if the drive really is going bad (reducing chances of data recovery -- that's why I mentioned trying to make an image of it first).
My System SpecsSystem Spec
17 Oct 2012   #36
Hairfallingout

Windows 7 x64
 
 

Okay, thanks F5ing. I'll run the memtest tonight then the image and then check the hard drive. It's good to know why it's done a certain way.
My System SpecsSystem Spec
17 Oct 2012   #37
F5ing

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Hairfallingout View Post
Okay, thanks F5ing. I'll run the memtest tonight then the image and then check the hard drive. It's good to know why it's done a certain way.
You're welcome.

And you're right about the benefit of knowing why the steps are done in the order specified. It certainly helps me to learn, so I try to provide the same to others.

Let us know how it goes.
My System SpecsSystem Spec
17 Oct 2012   #38
x BlueRobot

 

Sorry I went to college and keep us informed, hope everything gets sorted soon!
My System SpecsSystem Spec
17 Oct 2012   #39
F5ing

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by x BlueRobot View Post
Sorry I went to college and keep us informed, hope everything gets sorted soon!
Geez, and I thought you had something important to do...





Just kidding, of course.
My System SpecsSystem Spec
17 Oct 2012   #40
Hairfallingout

Windows 7 x64
 
 

Memtest went okay. No errors in seven passes. On to imaging.

So, do I download Macrium to the disc that I am imaging to? And does that disc need to start with no other files on it? It currently is being used as my backup.
My System SpecsSystem Spec
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 Not responding - now can't open Outlook, check disk




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