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Windows 7: Windows 7 cannot boot System Recovery Options

13 Oct 2012   #1

Windows 7 64-bit
Windows 7 cannot boot System Recovery Options

Hello. I have a Toshiba laptop in which I installed my copy of Windows 7. Recently, it has not been able to boot: it just restarts when trying to. I tried the typical things: booting to safe mode, etc. but they all do the same. So I tried to sin the System Recovery Options, first from the Advanced Boot Options menu and then directly from my Windows 7 disk. In all these cases, the program gets stuck after selecting the "Repair Your Computer" option, as in this picture:

The mouse keeps working fine, but all I can see is the background image, and no window pops up. I know that it is supposed to prompt me to select my windows installation, but that window never comes up. A similar thing happens when I try to install windows instead. It just never gets to the next step.

Is there anything that anyone can think of that I could do to solve this problem? I appreciate any help you guys can give me SO much, and I'm really grateful for your help!

Thanks again in advance,

My System SpecsSystem Spec
14 Oct 2012   #2
Microsoft MVP


Enter BIOS setup to see if HD is detected. If so run the HD maker's HD Diagnostic extended CD scan followed by Disk Check run from the installer or Repair CD Command Line accessed by pressing Shift + F10 at first screen.

Next reset BIOS to defaults: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS. Will disk boot now? Try disabling the HD in BIOS setup to see if bad boot code is blocking disk boot.

Try booting Win7 installer again if necessary burning a new DVD or writing to flash stick from Step 5 in Troubleshooting Windows 7 Failure to Start, then work through those steps from the top.

A last resort in these cases is to boot Partition Wizard CD which will boot itself to wipe the HD which in turn will force installer to boot to Clean Reinstall. You can also try running Toshiba HDD Recovery Utility
My System SpecsSystem Spec

 Windows 7 cannot boot System Recovery Options

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