Windows 7: SydebySyde error - event 33?

Hello, I'm new here and just installed Windows 7 for the first time a couple of days ago.

I was checking the event log and noticed 4 errors in it. All origined from SydebySyde. Here's the description, though it's in spanish:



Error al generar el contexto de activación para "C:\Windows\System32\systemcpl.dll". No se encontró el ensamblado dependiente Microsoft.Windows.Common-Controls,language="*",processorArchitecture="*",publicKeyToken="436865772d574741",type="wi n32",version="6.0.0.0". Use sxstrace.exe para obtener un diagnóstico detallado.

Quick translation:
"Failed to generate the activation context to ""C:\Windows\System32\systemcpl.dll"." Could not find dependent assembly Microsoft.Windows.Common-Controls,language="*",processorArchitecture="*",publicKeyToken="436865772d574741",type="wi n32",version="6.0.0.0".
Use sxstrace.exe for detailed diagnosis.

Is this bad? I'll appreciate any help. Thanks!

ETA: I also got a few others:

What Anti-virus program do you have?
Please run a full scan and then download and full scan your system with Malwarebytes.

edit: also please fill in the information about your computer on your Sevenforums profile.
click on the Easy system Profile link in my signature , download the tool and let it do the work for you.

Hi.
I did a full re-installation because I was worried and I had just installed the OS 2 days before.
I still have 3 errors (so far) from WMI (event id: 10). Not sure what that is.

I can't see the error now, but I was wondering if it has anything to do with Ad-Aware's add-on for Firefox... maybe I'm totally off, just a random guess. I'd like to know its origin though.
I use AVG 2013. I will download Malwarebytes anyway.

Thanks, I just filled it out

Probably the best to do since it was a recent install anyway.

I doubt Ad-Aware was the source.

Malwarebytes is a good companion to any real-time AV program. It is only a scanner though - you have to run it manually or schedule a task (task scheduler) to run periodically. I just run it manually if I think there's a reason.

post the results of Malwarebytes so that folks on this side of your monitor know your system is clean.

Thanks for filling in your specs - hmmmmm, there's no manufacturer or model. would you mnd entering that information by hand. It will help anyone here research fixes if you have to return here for help.

Thanks again,

Bill
.

The old WMI error 10 eh? Run the MS Fixit in this article.

Oops, I meant adblock plus not ad-aware. My head is a mess
Oh, I'm sorry, manufacturer or model of what?

Sure, here you go: Though it's in spanish

Malwarebytes Anti-Malware (PRO) 1.65.1.1000
Malwarebytes : Free anti-malware download

Versión de la Base de Datos: v2012.10.29.13

Windows 7 Service Pack 1 x86 NTFS
Internet Explorer 8.0.7601.17514
Cecilia :: CECILIA-PC [administrador]

Protección: Habilitado

29/10/2012 11:29:55 p.m.
mbam-log-2012-10-30 (00-14-02).txt

Tipos de Análisis: Análisis Completo (C:\|H:\|)
Opciones de análisis activado: Memoria | Inicio | Registro | Sistema de archivos | Heurística/Extra | Heurística/Shuriken | PUP | PUM
Opciones de análisis desactivados: P2P
Objetos examinados: 228469
Tiempo transcurrido: 43 minuto(s), 41 segundo(s)

Procesos en Memoria Detectados: 0
(No se han detectado elementos maliciosos)

Módulos de Memoria Detectados: 0
(No se han detectado elementos maliciosos)

Claves del Registro Detectados: 0
(No se han detectado elementos maliciosos)

Valores del Registro Detectados: 0
(No se han detectado elementos maliciosos)

Elementos de Datos del Registro Detectados: 0
(No se han detectado elementos maliciosos)

Carpetas Detectadas: 0
(No se han detectado elementos maliciosos)

Archivos Detectados: 1
C:\Users\Cecilia\AppData\Local\Temp\Rar$EX00.687\CW.eXe (Hacktool.ChewWGA) -> No se tomaron medidas.

fin)

ETA: The sydebysyde error is back

Manufacturer and model of your PC

Check Malwarebytes settings. It found the bug but took no action. The default action should be to quarantine the Malware.

If it's already set that way, then just go to the next step below.

Read and follow this to get rid of Hacktool.ChewWGA

It's 01:30 here, so I'm going to bed. Go ahead and do the above and post the Microsoft Security Essentials (MSE)scan results. You should disable or uninstall AVG while MSE runs. You might consider replacing AVG anyway - it didn't catch ChewWGA.

Bill
.

I'm not sure how to get that information :/

Thanks, I did a clean reinstall again (I know, I know) and it's gone. No problems with SydebySyde so far, I do have some others, but that one is gone... I think.
Thanks for your help.

My first question is.... did you complete the process described in
Read and follow this to get rid of Hacktool.ChewWGA before you decided to reinstall. I hope you did.

My second question is... did you reinstall Malwarebytes and run a full scan. I think you had a question about Malwarebytes settings.

Look at Malwarebytes settings tab. There are 4 subtabs: General | Scanner | Updater | Scheduler

On the Scanner Settings subtab, make sure all checkboxes are ticked, and all drop down boxes have a default action of "Show in results list and check for removal"
On the Updater settings subtab, tick the first two checkboxes "Download and install...." and "Notify me when a program update....."

Please run a full Antivirus scan using the free ESET Online Scanner (requires Internet Explorer as a platform to run) and if you haven't already done so, please run a full scan with Malwarebytes.

What "other" errors are you seeing and where do you see them. If there's a bug on your system, you need to make sure your system is clean before re-installing. Otherwise it could be a vicious circle.

Post the results of both scans and tel me about the "other" errors.

You can always fix the WMI error using the MS Fixit I previously posted.

I'm running ESET now, I tried it a few days ago but it froze on step 2. I'll post both results as soon as they're done.

These "errors":

I don't speak or read Spanish, or come to think of it, any language other than English; and even that's a struggle sometimes .

It's probably best if you translate any output, reports or screenshots you post to English, so more people on this forum understand the information. You can use Google Translate on some things, but not images. If the application has a save report or export to text, then you can use Google. Otherwise we'll have to rely on you to make the effort.

It's also better to say where you observe things on your computer, hence I asked "What 'other' errors are you seeing and where do you see them. " I had to look at the image more than one time before I realized you were showing the Event log. It would have been better to say "I see these errors in the Event log". Then I could tell you to export the events or produce a System Information file (which contains the events). Still there's the language barrier.

There's an easy way to toggle languages on windows using the Language bar. Let me think on this or ask for help. It should be relatively easy to set up, but I'd like to give you step-by-step instructions or have someone who has done it join the conversation.