Lavixgne: Good news about bad guys - none found after scanning
--> 8 were cleaned by MSE, 3 more by Malwarebytes
edit: I'm not familiar with Ultimate, so I'm not sure what virtualapp is. It looks as though there is a setting for name and password - it's just that Windows uses ******** so the real password isn't displayed.
"Bart...I never set virtualapp account name and password.."
Or are you saying that you didn't enter values for those. That the values were set by some other means. Do you recognize the account name as something you would use?
For privacy reasons, please delete the image in the post above 23
Edit the post, then manage attachments
in the window that pops up,
select the image and then remove
be sure to save your changes
Could you tell me what the COA sticker on your machine says about Windows
Only what type (Home, Pofessional, Enterprise, Ultimate),
For instance my sticker says Home Premium
Do
NOT post any of the numbers
(xxxx-xxxx-xxxx-xxxx) - that is also sensitive information, just the type
Windows might be confused and the information on the sticker will answer that.
I'm going to look for more information about the bad guys that were found and cleaned.
Thanks,
Bill