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Windows 7: check disc stops on its own suddenly

20 Nov 2012   #1
drkitty

windows 7 home basic 64 bit
 
 
check disc stops on its own suddenly

when i ran check disc for c drive today, it paused at 11% on stage 4 at file 8401 for a very long time. i let it be that way but after a time the screen suddenly turned blue & before i could read what was written the computer rebooted. it ran a disc check again but this time too, the same sequence of events repeated till i cancelled the disc check before it started the third time.
whats wrong? how to i get disc check to complete?
your help will be greatly appreciated. thanks in advance.


My System SpecsSystem Spec
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20 Nov 2012   #2
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

If check disk stops at the same place it has found a problem in the same place. I would recommend if you can backing up the data on that hard drive to a external storage first then go on with the testing. Their is a good chance your hard drive is dying or dead.
My System SpecsSystem Spec
20 Nov 2012   #3
Indianatone

Windows 7 x64 Ultimate and numerous virtual machines
 
 

Hi,
I agree with Layback Bear but to confirm you hard drive is in its death throws download a trial of this tool and run a report on you drive,
Hard Disk Sentinel - HDD health and temperature monitoring
Post back the results.
My System SpecsSystem Spec
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22 Nov 2012   #4
drkitty

windows 7 home basic 64 bit
 
 

i have attached the report of the hard disc sentinel.
did all this happen because i used wise care 365? i have a strong feeling that program is the cause as all this happened after its installation.
the disk health has deteriorated from 59% when i installed the hd sentinel earlier yesterday to 56% now.
but i guess it's good news that when i ran the disc check again it ran upto file no. 34432 instead of stopping at file no 8401 like yesterday?
also, should i use other programs like hdd regenerator to fix these hd issues?


Attached Files
File Type: txt Disk report 2012 11 22e.txt (20.8 KB, 22 views)
My System SpecsSystem Spec
22 Nov 2012   #5
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

I think you have found your problem. Wise care 365. Hopefully that program hasn't mucked up things to badly. I recommend removing that program completely. Give this a try.
SFC /SCANNOW Command - System File Checker
and then this.
Disk Check

My System SpecsSystem Spec
22 Nov 2012   #6
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

My System SpecsSystem Spec
22 Nov 2012   #7
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

I make suggestions and recommendation not demands. Seagates tool comes highly recommended by many. I also recommend it.
drkitty both methods are very good. Read about both and make a choice. Neither choice will hurt and both will help.
My System SpecsSystem Spec
23 Nov 2012   #8
drkitty

windows 7 home basic 64 bit
 
 

i ran the sfc /scannow command but it stopped at 62% of the 1st stage & said "windows resource protection cannot complete the task" or something like that. now what?
ps- i deleted wise care 364 & all associated files the moment i suspected something fishy
My System SpecsSystem Spec
23 Nov 2012   #9
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by drkitty View Post
i ran the sfc /scannow command but it stopped at 62% of the 1st stage & said "windows resource protection cannot complete the task" or something like that. now what?
ps- i deleted wise care 364 & all associated files the moment i suspected something fishy
First check you hardrive with seatools!! It looks like your harddrive is faulty.

"There are 51 weak sectors found on the disk surface. They may be remapped any time in the later use of the disk. 7338 errors occured during data transfer. This may indicate problem of the device or with data/power cables"

That's what's in the logfile
My System SpecsSystem Spec
23 Nov 2012   #10
drkitty

windows 7 home basic 64 bit
 
 

tried using seatools... this is the message stuck on my screen since very long- scsi: scanning for supported drives. please wait...
My System SpecsSystem Spec
Reply

 check disc stops on its own suddenly




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