check disc stops on its own suddenly

drkitty · 20 Nov 2012

when i ran check disc for c drive today, it paused at 11% on stage 4 at file 8401 for a very long time. i let it be that way but after a time the screen suddenly turned blue & before i could read what was written the computer rebooted. it ran a disc check again but this time too, the same sequence of events repeated till i cancelled the disc check before it started the third time.
whats wrong? how to i get disc check to complete?
your help will be greatly appreciated. thanks in advance.

Layback Bear · 20 Nov 2012

If check disk stops at the same place it has found a problem in the same place. I would recommend if you can backing up the data on that hard drive to a external storage first then go on with the testing. Their is a good chance your hard drive is dying or dead.

Indianatone · 20 Nov 2012

Hi,
I agree with Layback Bear but to confirm you hard drive is in its death throws download a trial of this tool and run a report on you drive,
Hard Disk Sentinel - HDD health and temperature monitoring
Post back the results.

drkitty · 22 Nov 2012

i have attached the report of the hard disc sentinel.
did all this happen because i used wise care 365? i have a strong feeling that program is the cause as all this happened after its installation.
the disk health has deteriorated from 59% when i installed the hd sentinel earlier yesterday to 56% now.

but i guess it's good news that when i ran the disc check again it ran upto file no. 34432 instead of stopping at file no 8401 like yesterday?
also, should i use other programs like hdd regenerator to fix these hd issues?

Layback Bear · 22 Nov 2012

I think you have found your problem. Wise care 365. Hopefully that program hasn't mucked up things to badly. I recommend removing that program completely. Give this a try.
SFC /SCANNOW Command - System File Checker
and then this.
Disk Check

Kaktussoft · 22 Nov 2012

http://www.seagate.com/files/staticf...dows.en-US.pdf
SeaTools | Seagate

So use seatools to check the disk

Layback Bear · 22 Nov 2012

I make suggestions and recommendation not demands. Seagates tool comes highly recommended by many. I also recommend it.
drkitty both methods are very good. Read about both and make a choice. Neither choice will hurt and both will help.

drkitty · 23 Nov 2012

i ran the sfc /scannow command but it stopped at 62% of the 1st stage & said "windows resource protection cannot complete the task" or something like that. now what?
ps- i deleted wise care 364 & all associated files the moment i suspected something fishy

Kaktussoft · 23 Nov 2012

drkitty said:

i ran the sfc /scannow command but it stopped at 62% of the 1st stage & said "windows resource protection cannot complete the task" or something like that. now what?
ps- i deleted wise care 364 & all associated files the moment i suspected something fishy

First check you hardrive with seatools!! It looks like your harddrive is faulty.

"There are 51 weak sectors found on the disk surface. They may be remapped any time in the later use of the disk. 7338 errors occured during data transfer. This may indicate problem of the device or with data/power cables"

That's what's in the logfile

drkitty · 23 Nov 2012

tried using seatools... this is the message stuck on my screen since very long- scsi: scanning for supported drives. please wait...