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Windows 7: Startup repair infinate loop

08 Dec 2012   #11

Window 7 64 bit
 
 

Okay so I finally got it to work. I did everything in the first tutorial and then restarted my computer and it is still doing the startup repair loop.


My System SpecsSystem Spec
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08 Dec 2012   #12
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

I'm not sure what else to suggest other than reinstalling Windows 7 at this point.

Before you do, you should be able to use the tutorial below to back up any files you want off of it first.

Peppermint3 - Create Live CD/DVD/USB To Use For Emergency Backup
My System SpecsSystem Spec
08 Dec 2012   #13

Window 7 64 bit
 
 

I'm pretty sure it's a virus. When I was copying things from my laptop to my desktop, my desktop started acting the same way as my laptop was. Then I deleted all of the files I just transferred off of my desktop and ran norton and it's working fine again. Would you happen to know how to get rid of the virus?
My System SpecsSystem Spec
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08 Dec 2012   #14
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

You could try creating and using "Windows Defender Offline" to do a full scan of the laptop at boot to see if it may be able to help clean it.
Windows Defender Offline
Personally, I prefer to do a clean install of Windows when it comes to getting rid of viruses.
My System SpecsSystem Spec
08 Dec 2012   #15

Window 7 64 bit
 
 

I if do a clean install will it get rid of the items on my computer? I don't have anyplace to put them seeing as every time I try to put them onto a different computer the computer starts acting weird.
My System SpecsSystem Spec
08 Dec 2012   #16
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

Yes, a clean install would format the HDD and do a fresh blank reinstall of Windows 7.

Go ahead and see if Windows Defender Offline finds anything and can clean it or not first.
My System SpecsSystem Spec
09 Dec 2012   #17

Window 7 64 bit
 
 

Windows defender found it but the loop kept happening so I tried to do a clean install twice and it kept failing after a certain point.

I also realized that I have a second partition called recovery. Is there a way that that could help somehow?
My System SpecsSystem Spec
09 Dec 2012   #18
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

Are you formatting the HDD at boot during the clean install like in the tutorial below?

Clean Reinstall - Factory OEM Windows 7

What brand is the HDD in your laptop? You may need to look at the manufacturer sticker on the HDD itself to see.

Dell - Support

Afterwards, you can use the program at the link below for that brand to test your HDD to see if it may be bad or dying.

How to Run the Seagate Seatools Hard Drive Diagnostic Program? - KB Article - 350456 | Dell=
My System SpecsSystem Spec
13 Dec 2012   #19

Window 7 64 bit
 
 

I ran sea tools and everything came out fine. I had to try the clean install three more times but it finally worked. Thanks!
My System SpecsSystem Spec
14 Dec 2012   #20
Microsoft MVP

 

With Dell Recovery will no longer run after Clean Reinstall - Factory OEM Windows 7
so you can delete the Recovery partition to extend C into it or make a new partitition in Disk Mgmt.

Dell OEM Diagnostic tools partition will run after reinstall so I'd run it now to check over everything to know for sure it works; if not you can delete it too: Dell Diagnostics Utility - How to Run the
My System SpecsSystem Spec
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 Startup repair infinate loop




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