| Windows 7: System does not complete startup, safe mode, repair, or reinstall |
28 Dec 2012
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#1 | | |
System does not complete startup, safe mode, repair, or reinstall My computer stopped and now will not reboot. During normal reboot, gets to loading windows screen and no further. During safe mode boot, listing displays CLASSPNP.SYS installed and goes no further. Using the F8 option "Repair my computer" during startup does not display a list of recovery tools, but goes to a blank Windows screen with no cursor displayed. The Windows 7 Pro SP1 disk loads files, goes to next screen after language selection, but will not do a repair nor will it reinstall but goes to the starting Windows screen and after a few seconds to whe Windows screen with a cursor displayed. Some action is displayed a couple of times then all action seems to stop. Eventually the install language selection screen opensand after selecting "Next" then either repair or install, I am returned to the Windows screen with cursor displayde and no further action. The recently built repair disk does not do any better.
Additional notes: 1) This is second incidence. Repair using the Windows install disk fixed the problem the first time but the computer froze again after 1 day. 2) Sometines a 10 or more second delay occurs between update of system actions, although the actions entered from the keyboard and mouse are remembered and acted upon at the end of the delay period. 3) All USB ports are open. 4) Network printer recently installed but working fine hen computer working.
Any help will be apprciated, thanks. | My System Specs |
| System Manufacturer/Model Number custom OS windows 7 pro CPU Intel Core 2 Quad Q9400 Motherboard EVGA nForce 790i Ultra SLI Memory DDR3 Graphics Card Radeon HD 4670 GDDR3 PCI express DVI Cooling 2-mother board fans, 1 processor fan, 1 power supply fan Hard Drives samsung hd501lj, WD3000GLFS-01F8U, WD2500JD-00HBB0 |
28 Dec 2012
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#2 | | Win 7 Pro 64-bit South Central Texas |
Hello lahines and welcome to Seven Forums.
It sounds like your computer may be having a hardware issue. Since it's a custom build I'd start by checking the basics. All cables/wires securely attached, RAM seated properly, etc. If still no joy one of the Forum experts prepared these troubleshooting guides that have some additional suggestions. Troubleshooting Windows 7 Failure to Boot Troubleshooting Steps for Windows 7 | My System Specs | | Computer type Laptop System Manufacturer/Model Number Sony Vaio VPCEB47GM Laptop OS Win 7 Pro 64-bit CPU Intel i5 2.4 Ghz Memory 8GB DDR3 Graphics Card Intel HD 3000 Sound Card IDT High Definition Monitor(s) Displays 15.6 WGXA Anti-Glare LED Screen Resolution 1280x800 Hard Drives 640Gb 7200rpm Antivirus MSE Browser Opera (primary) with IE9 backup |
29 Dec 2012
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#3 | | Windows 7 ultimate x64 Earth |
Please run Crystaldisk to post a snapshot of the SMART values here as well | My System Specs | | System Manufacturer/Model Number Nothing specific....what ever the clients provide for Repair OS Windows 7 ultimate x64 |
29 Dec 2012
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#4 | | |
Boot problem apparently due to tv card. Yes, I suspected a hardware problem, but wanted to present the problem to the forum since hardware problems are generally more difficult to identify thena software problems.
On a chance, I removed an ATI television card since it was not being used and had no updates for some time. When restarting, I was provided the repair options from which I loaded a recent restore file. Although the computer indicated the restore file did not load, when I restarted the comuter, as second message indicated the restore was complete. The computer now boots normaly. I have not reinstalled the card I removed to verify that it was the problem, but I'll leave well-enough alone.
Thanks for the help. | My System Specs | | System Manufacturer/Model Number custom OS windows 7 pro CPU Intel Core 2 Quad Q9400 Motherboard EVGA nForce 790i Ultra SLI Memory DDR3 Graphics Card Radeon HD 4670 GDDR3 PCI express DVI Cooling 2-mother board fans, 1 processor fan, 1 power supply fan Hard Drives samsung hd501lj, WD3000GLFS-01F8U, WD2500JD-00HBB0 |
29 Dec 2012
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#5 | | Win 7 Pro 64-bit South Central Texas |
Glad to hear you got it sorted out. Here's hoping there's nothing else! Thanks for posting back. | My System Specs | | Computer type Laptop System Manufacturer/Model Number Sony Vaio VPCEB47GM Laptop OS Win 7 Pro 64-bit CPU Intel i5 2.4 Ghz Memory 8GB DDR3 Graphics Card Intel HD 3000 Sound Card IDT High Definition Monitor(s) Displays 15.6 WGXA Anti-Glare LED Screen Resolution 1280x800 Hard Drives 640Gb 7200rpm Antivirus MSE Browser Opera (primary) with IE9 backup System does not complete startup, safe mode, repair, or reinstall problems? All times are GMT -5. The time now is 10:22 PM. | |