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Windows 7: Frequent BSOD


12 Jan 2013   #61
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Quote   Quote: Originally Posted by themaverick View Post
The trouble is with safe mode, theres nothing much you can do or see properly and it may take 2 hours of browsing to reproduce the problem even in normal mode. I'm working outside all day today so cant do much.
There are dozens odff errors in event viewer, Vss, Kermnel event tracing, service control manager, print service, .net runtimwe, wmi.

Hi Maverick,

The reason i ask you to run in safe-mode, is to determine if its hardware related, you have re-installed your system, and are still having issues. If your computer screen still goes fuzzy and then reboots in safemode, you will see that it has rebooted.

One other thing is:

Could be a problem with the Catalyst control manager also, i have seen a lot of problems with it (even tho you just installed it ), uninstall using this guide:

GPU-57: How to uninstall pre-existing graphics card drivers from a Microsoft Windows based system

Hope this helps

Dave


My System SpecsSystem Spec
12 Jan 2013   #62
themaverick

Windows 7 64bit
 
 

Is that uninstall and reinstall?
My System SpecsSystem Spec
12 Jan 2013   #63
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Quote   Quote: Originally Posted by themaverick View Post
Is that uninstall and reinstall?
Hi,

The driver package you installed contained these drivers and Catalyst Control Center:

Display Driver
OpenCL(tm) Driver
AMD Integrated Driver
Catalyst Control Center

AMD Catalyst

You just need to unistall (dont reinstall) the Catalyst Control Center as shown im my previous post:

Reboot into normal mode and see if issue remains, (you can re-install the Catalyst Control Center if issue remains), then try safe mode option if that doesnt correct the problem.

Also if you have Catalyst Install Manager, uninstall that also.
Cheers

Dave
My System SpecsSystem Spec
12 Jan 2013   #64
themaverick

Windows 7 64bit
 
 

Is there any reason why you think the Catalyst Control Centre is causing the problem?
My System SpecsSystem Spec
12 Jan 2013   #65
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Hi Maverick,

Its a known problem that ive seen quite a bit (not saying its yours), but it was just to eliminate that from our enquiries (I sound like a police officer there). This is just one example:

ATI Catalyst Control Center crashes Windows 7

There are many many others, so it would make sense to uninstall and try that.

Have you run the computer in Safe-mode as i suggested? This i believe is a very impotant step in determining your issue?

Cheers

Let me know what you have tried so far?


Dave
My System SpecsSystem Spec
12 Jan 2013   #66
themaverick

Windows 7 64bit
 
 

If I run it in safe mode I won't be able to use it (intensively) and hence produce the crash. It never crashes when left alkone for hours on end.
My System SpecsSystem Spec
12 Jan 2013   #67
themaverick

Windows 7 64bit
 
 

I have just tried this:
  1. Click on Start
  2. Open the Control Panel
  3. Select Programs and Features
  4. Select ATI Catalyst Install Manager
  5. Click on Change
and ATI Catalyst Install Manager isn't there (which is kinda what I was expecting as I often find things that should be installed aren't there)
My System SpecsSystem Spec
12 Jan 2013   #68
themaverick

Windows 7 64bit
 
 

Theres AMD Catalyst Install manager?
My System SpecsSystem Spec
12 Jan 2013   #69
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Quote   Quote: Originally Posted by themaverick View Post
If I run it in safe mode I won't be able to use it (intensively) and hence produce the crash. It never crashes when left alkone for hours on end.

Hi,

Did you uninstall CCC (Catalyst control centre)?
Does the screen problem still remain?

You could try:
Safe Mode with Networking - This option loads the same processes as Safe Mode but also includes those that allow the networking functions in Windows 7 to work. You should choose this option if you think you may need to access the Internet or your local network while troubleshooting in Safe Mode.

and run that until it crashes (or not)

Uninstall the catalyst manager also

Hope this helps

cheers

Dave
My System SpecsSystem Spec
12 Jan 2013   #70
themaverick

Windows 7 64bit
 
 

CCC uninstalled
My System SpecsSystem Spec
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