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Windows 7: 64 bit updates succeed 32 bit updates fail

07 Jan 2013   #11
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Quote   Quote: Originally Posted by DavidW7ncus View Post
Rob,

You say you have Office 2003 but the updates that are failing are for Office 2010.
I don't see any updates listed in your screen prints for Office 2003.
Check your Windows Update history to see if you have been getting Office 2003 updates and if they were successful.

Did you buy a PC that came with the Office 2010 Trial version installed?
If so, did you install Office 2003 without uninstalling Office 2010?
Based on your specs I can't tell if you have a Pre-Built OEM PC, Custom Built PC, Self-Built PC, ...

In Control Panel > Programs and Features, what do you see listed for "Microsoft Office ..." ?
(Do you see Office 2003 and Office 2010 listed ?)
Hiyya David mate from what I can gather Rob installed 2003 for himself from his old XP machine. That is why I said what I did re getting 2007 instead because I am pretty sure there will not be any support for 2003. My laptop has 2007 on it and it loads updates for it (2007) by default and I think the system is getting it wrong on Rob's new machine which I think is his build..


My System SpecsSystem Spec
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07 Jan 2013   #12
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

Hi John,

I don't have Office 2003, so i can't check Windows Update History to be sure about this.
I did some hunting and found recent Office 2003 updates, so I think it is still being updated (supported).
Here is one example with a publish date 12/10/2012
Download Security Update for Office 2003 (KB2726929) from Official Microsoft Download Center



Rob,
Can you check if got this (or any Office 2003) update around 12/10/2012 ?
My System SpecsSystem Spec
07 Jan 2013   #13
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Quote   Quote: Originally Posted by DavidW7ncus View Post
Hi John,

I don't have Office 2003, so i can't check Windows Update History to be sure about this.
I did some hunting and found recent Office 2003 updates, so I think it is still being updated (supported).
Here is one example with a publish date 12/10/2012
Download Security Update for Office 2003 (KB2726929) from Official Microsoft Download Center



Rob,
Can you check if got this (or any Office 2003) update around 12/10/2012 ?
Hiyya mate I can could have checked at work a while back but they have since upgraded the 03 to 10 on the XP the department is still running - yeah I did say XP so I might fire up my old Dell XP tomorrow and see what the go is with the updates.

I guess Rob must be in nodland right now as we haven't heard back from him.
My System SpecsSystem Spec
.

07 Jan 2013   #14
robaa

win7 64 bit
 
 

Many thanks for your explanation. I can now see why my computer security is falling to bits, and why 32 bit updates may not get loaded. Unfortunately I am wedded to office 2003 as 2007 has big macro language changes, and I have 200 macros. I checked update history, and was surprise that there were many office 2003 updates. But many more in 2011, then 2012. I think the best I can do is just download the 64 bit updates and hope for the best. I add attachment.


Attached Thumbnails
64  bit updates succeed 32 bit updates fail-capture.png  
My System SpecsSystem Spec
07 Jan 2013   #15
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hum good luck Rob maybe there is a way to convert those macros (I really don't know much about them to be perfectly honest) to a version of 2007 or 10 I hope so mate cos the 07 I really prefer to 10 myself.

Maybe time to start over again

As a thought I wonder if the Open Office could do something along those lines it's free and if you tried just one of the jobs and it doesn't work then you haven't lost anything but some time i suppose eh?

That is load the macro into an Open Office app then see if that will transfer to a 2007 folder / file.

Anyway a post in Microsoft Office and / or Software / Tutorials in here might be worth a shot
My System SpecsSystem Spec
08 Jan 2013   #16
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

Rob,
I believe the Office 2010 updates fail because you have a Trial version that was never activated, and was not uninstalled.
The easiest workaround for you is to hide Office 2010 updates as AddRAM suggested.
That way they won't keep trying to re-install, and filling up Windows Update History with "Failed".
You should review your Update History after each Patch Tuesday to see if any Office 2010 updates failed, and hide them.

End of life (Extended Support) for your Office 2003 is April 8, 2014
Support availability for Office 2003 and Office 2000

Also, you are referring to your Office 2003 updates as "64 Bit".
That is incorrect, and may cause confusion.
There is no legitimate 64Bit version of Office 2003, that's why it doesn't specify 32Bit or 64Bit.
With Office 2010, there are 32Bit and 64Bit versions, and it seems you have the 32Bit version on your PC.

Hope this helps,
David
My System SpecsSystem Spec
08 Jan 2013   #17
robaa

win7 64 bit
 
 

I had office 2010 pre- installed with computer when bought. I dont remember any trial. Then uninstalled it and installed office 2003. And installed onenote 2010, that was a trial, then bought it.

I can hide Office 2010 updates and that should be straightforward. Thanks.


Attached Thumbnails
64  bit updates succeed 32 bit updates fail-capture.png  
My System SpecsSystem Spec
09 Jan 2013   #18
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

Thanks for the update!
To me, it's a bummer if MS is trying to install Office 2010 updates you don't need (because you have Onenote 2010?).
As long as you are OK with hiding these Office 2010 updates, that's cool!
My System SpecsSystem Spec
09 Jan 2013   #19
robaa

win7 64 bit
 
 

Its okay. Good to know that there is no more serious problem here. I will keep tabs on the updates and hide them as needed. Thanks for all your help.
My System SpecsSystem Spec
09 Jan 2013   #20
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

A bit of a joke if you ask me Rob just get a copy of 2010 you can get that from
http://www.officeworks.com.au/retail/products/Technology/Software or http://www.pccasegear.com/index.php?main_page=product_info&cPath=375_1025&products_id=14437 < $115 + shipping but I would hazard a guess you would be near an Office Works outlet

The 2007 editions are a tad more than it unless you just want the standard edition but heck for $120 it would save an awful lot of grief.

If you are wondering I can open old 2003 docs from a stick I have then saved on so there isn't a problem there.
My System SpecsSystem Spec
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 64 bit updates succeed 32 bit updates fail




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