Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Can't Save or Export msinfo32

24 Jan 2013   #1
Bithawk

windows 7,32bit
 
 
Can't Save or Export msinfo32

I can run msinfo32 OK but when I try to save or export, it hangs at a page that says "refreshing system info...printing". I let it run over an hour before I stopped it. I have saved msinfo32 in the past about 3 months ago with no problems. I have attached a snapshot of the hung spot. I need to create this file to help with solving a problem with Nero. I use AVG and have run it several times with no threats found. Other than the Nero installs the only other changes that I have made are Microsoft Security updates and Java 7-11 update.




Attached Thumbnails
Can't Save or Export msinfo32-msinfo32-save-hungup.png  
My System SpecsSystem Spec
.
24 Jan 2013   #2
Ztruker

Windows 10 Pro X64
 
 

Anything strange in Start / Devices and Printers?
My System SpecsSystem Spec
25 Jan 2013   #3
Bithawk

windows 7,32bit
 
 
No devices or printers

Hi Ztruker, strange indeed. It opens a search window for "Control Panel > All control Panel items > Devices and Printers" and just searches forever not finding anything apparently. I tried devices and printers from the control panel with the same results. I don't have a printer connected to this PC but I do use a shared printer on another PC on the network, so there is a printer driver installed and I usually can see the printer. Could this be some type of network problem? I don't understand what changed. Any ideas?
My System SpecsSystem Spec
.

25 Jan 2013   #4
Bithawk

windows 7,32bit
 
 

Found the fix on hardware forum. Changed Blutooth services to automatic(was manual) and now devices & printers runs OK and I am able to save & export my msinfo32 data to file. It's all good here!!
My System SpecsSystem Spec
25 Jan 2013   #5
Ztruker

Windows 10 Pro X64
 
 

Great, glad you figured that one out, and thanks for letting me know.
My System SpecsSystem Spec
25 Jun 2013   #6
66halo66

Windows 7 Ultimate 32bit
 
 

Hello, I have the same problem, however I am not stuck at "Printing information" :



I find nothing unusual at Devices and Printers.
Please help.
My System SpecsSystem Spec
25 Jun 2013   #7
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

If you can't print it, I would make a snip.
My System SpecsSystem Spec
25 Jun 2013   #8
66halo66

Windows 7 Ultimate 32bit
 
 

Already fixed it - just had to restard the PC and it runned flawlessly.
My System SpecsSystem Spec
Reply

 Can't Save or Export msinfo32




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Massive amount of errore in Msinfo32 file
Started having connection issues with online games about a week ago. All tech supports of the games asked for my Msinfo32 file and it's 2.37MB of data and whenever I hit send to any of them the page times out. So I can't get it to them. And unfortunately they strictly want text document so I can't...
Drivers
can't export my msinfo32 file
The process starts fine but when it comes to the display he crashed I've included a picture
General Discussion
MSInfo32 no showing 32 bit modules when run on a 64 bit version of Win
Hello folks, I run a number of 32 bit applications on my Windows 7 box. (I have two of them. A 32 bit version and a 64 bit version). When I run MSInfo32 on my 64 bit Windows 7 box, it does not show any of the 32 bit models that are indeed loaded into memory. But they all show up on my 32...
General Discussion
How can I save/export all Windows OS personalizations,
Hello everyone, I am trying to clean up my system and troubleshoot a couple of issues, so I want to either do the Windows Repair Install or a fresh Windows install. However, I do not want to lose all of my personal Windows settings. These, to me, include Theme - Wallpaper, personal cursors,...
General Discussion
save/export all Windows personalizations and settings?
Hello y'all! I am having problems with WMP, something about codecs, and with IE, it loses keystrokes in Webforms. So, I wanted to reinstall/repair them. Apparently, the only way to do this is with a Windows Repair Install. I know there was a disclosure at the beginning of this tutorial about...
Installation & Setup


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 15:31.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App