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Windows 7: CD/DVD-ROM makes weird noises when opening certain programmes.

01 Feb 2013   #11
conhaqu3

windows 7 home premium 64bit
 
 

I have just opened Counter-Strike to play and guess what: the drive also automatically ran for no reason...I seriously don't know what can have caused these unexpected issues.

Everytime I reboot, everytime windows finishes logging into desktop, everytime I run CS...I just don't understand..


My System SpecsSystem Spec
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01 Feb 2013   #12
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

All I can suggest is this: System Restore
My System SpecsSystem Spec
01 Feb 2013   #13
UsernameIssues

W7 Pro SP1 64bit
 
 

Download Process Monitor. There is nothing to install - just copy the exe from the compressed folder to your desktop and run it to see what app or apps are hitting that DVD drive. Once you do something that causes the DVD to spin up, you can halt the data collection via Process Monitor and use the filter buttons to remove all activity except file access.
My System SpecsSystem Spec
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02 Feb 2013   #14
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

If the above recommendations don't work, try re-seating the CD/DVD player, there is usually a switch on the bottom of the laptop, remove the CD/DVD player and firmly re-connect it.
Check the Asus Driver Support site and install the CD/DVD device driver.
My System SpecsSystem Spec
02 Feb 2013   #15
conhaqu3

windows 7 home premium 64bit
 
 

Quote   Quote: Originally Posted by UsernameIssues View Post
Download Process Monitor. There is nothing to install - just copy the exe from the compressed folder to your desktop and run it to see what app or apps are hitting that DVD drive. Once you do something that causes the DVD to spin up, you can halt the data collection via Process Monitor and use the filter buttons to remove all activity except file access.
First of all, thank you very much for assisting me with this annoying issue that's has been causing me headaches.

Secondly, how do I see those DVD drive apps? I'm not sure what's the name to look into that list (it just keeps filling and filling with more items).

What does "halt the data collection means" ?

What you are basically saying to me is that I must run all the processes that keep hitting the DVD drive right and then search for them, right?

I apologise for asking so many questions, I just never worked in a programme like that.
My System SpecsSystem Spec
02 Feb 2013   #16
UsernameIssues

W7 Pro SP1 64bit
 
 

When process monitor starts for the first time, it starts collecting data (excluding data on itself and a few other things).

You can halt that collection of the data by pressing the magnifying glass shown on the left side of the image below:
Name:  pm1.png
Views: 4
Size:  14.8 KB
You can also click on the icons that I've highlighted on the right side of the image above. Doing so show leave you with only info about apps that accessed files.

Move you mouse over each icon and you should see a tool tip explaining what it does.

Clear any data collected
Start the data collection process by clicking on the magnifying glass
Start the game that you mentioned

As soon as you hear something access the DVD - get back to the process monitor app and stop the data collection process by clicking on the magnifying glass again.

Then scroll to the bottom of the list of things showing in process monitor and work your way up until you find what app is asking for info from that DVD drive.


My System SpecsSystem Spec
02 Feb 2013   #17
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Same thing on my HP laptop. Bugs me, but I just live with it.
I've replaced the OD drive and all drivers are up to date.

Your machine is most likely still under warranty, I would contact Asus (great tech support) and see what they say.
My machine will be sent back to HP for a myriad of reasons once I finish up some important work.
My System SpecsSystem Spec
02 Feb 2013   #18
conhaqu3

windows 7 home premium 64bit
 
 

Quote   Quote: Originally Posted by UsernameIssues View Post
When process monitor starts for the first time, it starts collecting data (excluding data on itself and a few other things).

You can halt that collection of the data by pressing the magnifying glass shown on the left side of the image below:
Attachment 253341
You can also click on the icons that I've highlighted on the right side of the image above. Doing so show leave you with only info about apps that accessed files.

Move you mouse over each icon and you should see a tool tip explaining what it does.

Clear any data collected
Start the data collection process by clicking on the magnifying glass
Start the game that you mentioned

As soon as you hear something access the DVD - get back to the process monitor app and stop the data collection process by clicking on the magnifying glass again.

Then scroll to the bottom of the list of things showing in process monitor and work your way up until you find what app is asking for info from that DVD drive.
Ok, I did what you have asked using windows disk desfragmentation that also causes my drive to be activated.

I noticed that some apps have a path set to "E:" drive which is the DVD drive. I highlighted those apps and I zipped and uploaded it for you to analyse.

I don't know how to save the logfile with the highlights still on it, so I put it into a separated logfile.


Attached Files
File Type: zip Logfile.zip (492.4 KB, 2 views)
My System SpecsSystem Spec
02 Feb 2013   #19
UsernameIssues

W7 Pro SP1 64bit
 
 

Thanks for the log files. I tested using the Windows disk defragmentation tool too and it seems to be normal for that tool to query all drives via svchost.exe. Maybe you could test again using the game Counter-Strike that you mentioned in post #11.
My System SpecsSystem Spec
02 Feb 2013   #20
conhaqu3

windows 7 home premium 64bit
 
 

Ok, I will do that, but what about the disk desfragmentation? What I am supposed to do to stop the drive from being activated? Were those highlight apps that I sent you causing it? What should I do about it?

I will now proceed the same way with Counter-Strike and upload the logfiles.
My System SpecsSystem Spec
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 CD/DVD-ROM makes weird noises when opening certain programmes.




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