Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Trouble Shooting A System Event Error Advice Please

03 Feb 2013   #1
Severity7

Windows 7 64Bit
 
 
Trouble Shooting A System Event Error Advice Please

The PC just shuts off in an instant randomly.
No warnings just cuts off and attempts to restart.

OS: Windows 7 64 bit
Processor: i5 2500K 3.30GHz
Ram: Ripjaws 8GB
Graphics: Ge-force GT430

I get the error message as in the image link below.
Can anyone explain the error message and explain how I can troubleshoot it?

I have Googled for a solution but the results I've found are vague and inconclusive
with respect to my sotware and hardware installation

There have been no changes to the system, it's been fine for a year.

VDiskbus Error


My System SpecsSystem Spec
.

03 Feb 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hello seventy7, can you boot into the computer normally or in safe mode (with networking)?

If so, download and install CCleaner. Then run it.
Go to "Tools" .... by default it will open the "uninstall" tab.
Click on save as text file. Save it on your desktop.
Upload the text file for us.
My System SpecsSystem Spec
03 Feb 2013   #3
Severity7

Windows 7 64Bit
 
 

Hello Arc

Thanks for the reply.
I can boot as normal in between crashes.... as I am now.
Sometimes I need to leave the PC off for a minute.

Here's the CCleaner Text file you requested.

Thanks
My System SpecsSystem Spec
.


03 Feb 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Not finding what i was searching for. No virtual disc emaluator is present there.

Do a registry scan using CCleaner. Also scan the system for possible virus infection.
My System SpecsSystem Spec
03 Feb 2013   #5
Severity7

Windows 7 64Bit
 
 

Hello Arc
Thanks for the reply.

You Wrote:

Quote:
No virtual disc emaluator is present there
What were you looking for?
Could it be other software I had installed at sometime, I'm not sure what that would be.

Could it have anything to do with changes to services.
I remember about 2 months ago I changed some service to speed up windows but what I changed I can't remember. The PC didn't play up after making those changes.

I'll scan the registry with CCleaner.... having not used the program before....what am I looking for?
It would be nice to identify the issue before fixing selected issues.

I'll scan again with MBAM and Avast Free ..... Although I don't hold out on that being an issue as I've been through scans many times in hope of finding something.
If you have any scanning recommendations please advise.

Thanks again
My System SpecsSystem Spec
03 Feb 2013   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

VDiskBus is usually a mechanism to control virtual hardware. Acronis and some other programs use it,to mount virtual drives.

I asked you to scan the registry, if you have installed a similar program earlier and now reinstalled, but the registry entry is still present and causing troubles. But, dont use any program other than CCleaner to do that.

I asked for virus scan, if it is a malware/rootkit faking as vdiskbus.sys. For that scan, you need specialist programs, those I suggested. Malwarebytes also has similar utility aside of MBAM, that is MBAR, Malwarebytes : Malwarebytes Anti-Rootkit.
My System SpecsSystem Spec
03 Feb 2013   #7
Severity7

Windows 7 64Bit
 
 

Thanks again for taking the time.
I apologise,.......I see now that you did suggest:
I've been staring at this issue for a while now so losing concentration.
I'll leave it for now and follow up with your suggestions with a fresh head.

Thanks Again I'll let you know how I get on.

My System SpecsSystem Spec
Reply

 Trouble Shooting A System Event Error Advice Please




Thread Tools





Similar help and support threads
Thread Forum
A CMD Prompt Error Has Ravaged My System. Advice?
Was having some issues emptying the Recycle Bin. I found this article which tells you how to empty it via the command prompt. I rebooted into Safe Mode with Command Prompt and attempted to type in "rd /s c:\%systemdrive\$Recycle.bin" but something went wrong. A comment on that same article...
General Discussion
Hardware trouble shooting help
The other day out of no where my computer froze. Tried to reboot and would not load windows. Ran start up repair and after 60 hours windows could not repair it. Tried to reinstall windows the hard drive would not show up, it was detected in bios but would not show up to install windows. I...
Hardware & Devices
ASUS AI Recovery System trouble; error 1024
Hello everyone~ I'm new here and I hope that at least one person will be able to help me here as I'm at my wits' end. I'm the biggest technology fool ever and so I'm quite sensitive right now... I apologize in advance should I misunderstand something or ask obvious questions. Last month...
Performance & Maintenance
System Lock-up (Possible Kernel Error - Event 41)
I have a repeatable meltdown that I am hoping someone can help me solve. No apparent problems during boot, but within 5 - 10 minutes the system locks (hard drive LED remains illuminated). Whatever program I have open, shows (not responding)...I can still move the mouse, but cannot select anything....
BSOD Help and Support
boot trouble shooting
i have a comaq presario cq61 with a boot issue...the compaq sceeen pops up and then the black blank sceen with a blinking underscore,i was led to believe this is a problem with the boot file,mgr or bcd,help?
Installation & Setup
System event notification service error!!!
hi! I am using win 7 home basic edition. There was a power failure and could not shut down the system. when i started the system it gave me this error. Windows could not connect to the System Event Notification Service service. This problem prevents limited users from logging on to the...
General Discussion

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 22:49.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App