Windows reboots itself


  1. Posts : 36
    Win 7 Pro 64-bit
       #1

    Windows reboots itself


    Windows shuts down and reboots itself. Please help.
      My Computer


  2. Posts : 10,994
    Win 7 Pro 64-bit
       #2

    If this problem just recently started, you could try running a full scan with your installed anti-virus suite to rule out a malware issue. It would be a good idea to use another free on demand scanner because no anti-malware product is 100% effective 100% of the time (if there was such a thing we'd all be using it.) A couple of recommended products are:

    Malwarebytes

    ESET Online Scanner

    SuperAntispyware

    If the scans come back clean, you could try using a restore point to roll back your computer to a date/time prior to when the problem first began.

    System Restore

    You could also check for damaged or corrupt system files by running a system file checker scan from an elevated command prompt (option two.) If problems are found, run the scan 3 times and reboot the computer after each scan.

    SFC /SCANNOW Command - System File Checker

    After you run the SFC scan, run a Check Disk scan. You could either use the elevated command prompt as above and type in chkdsk C: /f > Enter or you could use option one in this tutorial:

    Disk Check
      My Computer


  3. Posts : 36
    Win 7 Pro 64-bit
    Thread Starter
       #3

    Thank you very much, Marsmimar!
      My Computer


  4. Posts : 10,994
    Win 7 Pro 64-bit
       #4

    You're very welcome. Please post back if anything helped or not.
      My Computer


  5. Posts : 36
    Win 7 Pro 64-bit
    Thread Starter
       #5

    I run a full scan with Kaspersky antivirus and found a few malware. I deleted them and now everything is OK. Thanks again.
      My Computer


  6. Posts : 10,994
    Win 7 Pro 64-bit
       #6

    Glad to hear everything is working again. Thanks for posting back.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 10:59.
Find Us