system hangs after logging off and logging back!

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  1. Posts : 88
    windows7 64 bit
       #1

    system hangs after logging off and logging back!


    hi!

    I logged off and logged back in.My system displays a black screen and doesn't log back in.It freezes and doesn't log back in.

    Help would be appreciated.


    mahesh
      My Computer


  2. Posts : 88
    windows7 64 bit
    Thread Starter
       #2

    Can somebody help me on this one?
      My Computer


  3. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #3

    Have you tried just shutting down the computer and then Start up again. Not a reboot. Complete shut down.
      My Computer


  4. Posts : 88
    windows7 64 bit
    Thread Starter
       #4

    hi!
    I have done that a complete shut down and tried to start the machine again.It has the same problem


    Thanks
    Mahesh
      My Computer


  5. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #5

    I don't think we are on the same wave link. What do you mean by log in. Will it get to where you put in your password? Will it except your password?
      My Computer


  6. Posts : 88
    windows7 64 bit
    Thread Starter
       #6

    hi!

    when i switch user and i enter the UID and passowrd the system goes blank and doesn't let me log back in?


    regards
    Mahesh
      My Computer


  7. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #7

    Okay, your computer starts and shutdown just fine to my understanding. You are just having problems switching users.
    Can you use administrators privileges? If you can start a new user account with a new password and see if it works as it should.
      My Computer


  8. Posts : 88
    windows7 64 bit
    Thread Starter
       #8

    hi!

    The computer restarts and shuts down fine.now you have got the problem it happens only when i switch users.I have the user with administrator previliges but it gives a blank screen when i switch user.


    help would be appreciated..

    regards
    Mahesh
      My Computer


  9. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #9

    We are walking the dog sideways again.
    Can you use the administrator account? (administrator log in)

    I have notice reading your previous post that logs are not forth coming. They do help us help you. Please post requested logs.

    This may help.
    Built-in Administrator Account - Enable or Disable

    and this

    Windows Genuine and Activation Issue Posting Instructions
    Last edited by Layback Bear; 10 Mar 2013 at 03:10.
      My Computer


  10. Posts : 88
    windows7 64 bit
    Thread Starter
       #10

    hi!

    Thanks for the help.
    I just want to know where do i find the logs as i do not know much about the logs and windows?

    That information was helpful.

    Thanks
    Mahesh
      My Computer


 
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