Windows explorer has stopped working
neither choice seems to make much difference. It seems that acknowledging the error a few times makes it go away until the next occurrence.
The error has been occurring with frequency the past several weeks.
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.1.7601.17567
Application Timestamp: 4d672ee4
Fault Module Name: ole32.dll
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7c92c
Exception Code: c0000005
Exception Offset: 00000000001729ac
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 143f
Additional Information 2: 143f0a10b89468c385d080a75a74352c
Additional Information 3: e9e5
Additional Information 4: e9e52f2844072411b5ad2f7d1382efaa
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Any suggestions to get at the root problem?