|15 Mar 2013||#1|
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WIN 7 ultimate x86 RANDOMLY hang (freeze)
I bought a Samsung notebook NP350E5X
I clean installed Windows 7 Ultimate x86
But sometimes it happens that Windows 7 completely freeze, mostly happens when surfing the net. Sometimes when I'm working in excell.
I have the same copy of Windows 7 installed on another machine, but I had no problems with freezing.
The only solution in this situation is HARD RESET on power button. (its very bad)
If you have any idea what to do let me know that I know.
Complete system info you can see in my profile, if necessary I will make SS
Computer Manufacturer / Model Number: NP350E5X SAMSUNG-S02rs
OS: Microsoft Windows 7 Ultimate 32-bit Multiprocessor Free 7601 Service Pack 1 CPU Intel (R) Core (TM) i3-3110M CPU@2.40GHz
Motherboard: SAMSUNG ELECTRONICS CO., LTD., LTD. NP350E5X-S02RS
Memory: 4.00 GB
Graphics Card(s): (1) AMD Radeon. HD 7670M
(2) Intel (R) HD Graphics 4000
Sound Card: (1) Bluetooth Audio Device (2) Realtek High Definition Audio (3) Intel(R) Display Audio
Display(s): Samsung Screen Resolution 1366 x 768 x 32 bits (4,294,967,296 colors) @ 60 Hz
Hard Drives: Hitachi HTS547550A9E384
PSU: 220 V to 240 V at 50 Hz [230 V nominal]
Mouse: Logitech M180
Internet Speed: 20 mbps mbps/0.72
Antivirus: Avast Internet secyrity 8.0.1483
Browser: Firefox 19.:02
|My System Specs|
|29 Mar 2013||#4|
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I'd test the hard drive first.
Seagate has a tool for hard drive testing:
SeaTools for Windows | Seagate
You could also organize some sort of Linux USB or CD/DVD and boot from that to see if it freezes. If no then
it seems more likely to be hard rive if yes then unlikely to be hard rive.
Other laptop repair options: Make sure fans are working and not blocked by dust (if it's a second hand unit);
Remove one piece of RAM if there are two present (There's also a memory diagnostic when starting up in
system repair mode)
Best of luck
|My System Specs|
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