Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: System Repair Not Working on Dell Windows 7 Laptop


11 Apr 2013   #1
rshalhoub

Windows 7 x64
 
 
System Repair Not Working on Dell Windows 7 Laptop

My son just gave me his laptop and I want to reset it to factory settings because he has a ton of bad files on it and it does not work well. I have tried hitting F8 when it boots. I can get into the Advanced Boot Options Menu and I can select Repair Your Computer. After I select this, it says Windows is loading Files and then it either gives me the option to do a system repair or start windows normally. When I select system repair it just starts windows anyway. I just rebooted now and it didn't even give me the option to repair my system and instead only gave me the options of entering safe mode or starting windows normally. So Repair Your Computer is not working. I have gone into bcdedit several times and tried to make changes according to recommendations that were made on these forums but they have not helped. I also did the agentc /disable and enable thing and that didn't work either. No matter what I do, it just won't reset the computer. My husband swears he made backup bootable CDs when my son got the computer but as luck would have it, they are nowhere to be found. I looked at the hidden files and I do have a c:\Recovery directory. Please help.


My System SpecsSystem Spec
11 Apr 2013   #2
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Press F8 click on Repair Your Computer . Do you see Factory restore ?

What is the model of the Dell laptop ?
My System SpecsSystem Spec
11 Apr 2013   #3
rshalhoub

Windows 7 x64
 
 

It is a Dell XPS L702X (that is what it says on the back. I hope that is correct). When I hit F8 it takes me to the screen where I can select Repair Your Computer. When I select it, it only gives me the option of going into Windows either in Safe Mode or Start Windows Normally. I used to get the option to repair it (I can't remember the exact wording) but now it only gives me those options so that prompt is not showing up at all now.
My System SpecsSystem Spec
11 Apr 2013   #4
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

If you want do a System Factory Restore


Starting Dell Factory ImageRestore

1.Turn on the computer.
2.When the DELL logo appears, press <F8> several times to access the Advanced Boot Options window.

Note   Note
If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop; then, shut down yourcomputer and try again.


3.SelectRepair Your Computer.The System Recovery Options window appears.
4.Select a keyboard layout and click Next
5.To access the recovery options, log on as a local user. To access the command prompt, type administrator in the Username field, then click OK.
6.Dell Factory Image Restore. Click The Dell Factory Image Restore welcome screen appears.

Note   Note
Depending upon yourconfiguration, you may need to selectDell Factory Tools, then Dell FactoryImage Restore.


7.Click Next.The Confirm Data Deletion screen appears.

Note   Note
If you do not want to proceedwith the Factory Image Restore, clickCancel.


8.Select the check box to confirm that youwant to continue to reformat the harddrive and restore the system software tothe factory condition, then click Next. Next.The restore process begins and may take five or more minutes to complete. A message appears when the operatingsystem and factory‑installed application shave been restored to factory condition.
9.Finish to restart the computer. Click Restoring Your Operating System

It would be better if you did a clean install following the tutorial below

Clean Reinstall - Factory OEM Windows 7

It has a link where you could download the Windows 7 installation disc and use the Product Key on the bottom of your laptop ( if its a Windows 7 Product Key )
My System SpecsSystem Spec
11 Apr 2013   #5
C-11

Windows 7 Professional SP1 64-bit
 
 

My System SpecsSystem Spec
11 Apr 2013   #6
rshalhoub

Windows 7 x64
 
 

Do I have to do both? Do I have to Make a Dell XPS Recovery Bootable Disk Recovery Partition and download the iso file?
My System SpecsSystem Spec
11 Apr 2013   #7
rshalhoub

Windows 7 x64
 
 

When I went to All Programs to look for the Dell DataSafe folder, it is empty. All the Dell files are empty.
My System SpecsSystem Spec
11 Apr 2013   #8
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Go to Device Manager . Right click on COMPUTER could be located on the desktop or inside the start menu choose Manage click on Yes on the UAC window . Inside Device Manager click on Disk Management and see If you have any hidden partitions . Should have one labeled System Reserved and the one you need is Recovery .
My System SpecsSystem Spec
11 Apr 2013   #9
rshalhoub

Windows 7 x64
 
 

Ok... When I tried to access it like you said it didn't work but I dug around and found disk management and there is a recovery file there. It says this:

recovery simple basic NTFS Healthy 19.53GB 11.66 free space

What do I do now? There is no option to back up or create recovery disks or anything.
My System SpecsSystem Spec
11 Apr 2013   #10
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

If you want the bloatware that came with the laptop from day one . Click on look for this Dell DataSafe Local Backup click that and you should be able to create a windows 7 recovery disc .

If you don't want the bloatware a clean install download the windows 7 ISO from the link I provided .
My System SpecsSystem Spec
Reply

 System Repair Not Working on Dell Windows 7 Laptop




Thread Tools



Similar help and support threads for2: System Repair Not Working on Dell Windows 7 Laptop
Thread Forum
Inbuilt dell laptop mic not working Sound & Audio
Dell laptop, Win-7-HP, new HDD - System Repair/Restore fail Installation & Setup
Windows system repair tool not working General Discussion
laptop won't system repair or restore. General Discussion
Dell XPS Crashes .System repair,system restore ,safe mode don't work BSOD Help and Support
Solved System Repair not working! Performance & Maintenance
System Repair is not working. Performance & Maintenance

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 12:13 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App