Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Silverlight 5.1.20125.0 plugin for Firefox needs a disc?


12 Apr 2013   #1

Windows 7 Enterprise 64-bit
 
 
Silverlight 5.1.20125.0 plugin for Firefox needs a disc?

Before posting this, I searched on what I thought was relevant keywords & found nothing relevant in the way of answers among the 129 results I got. So I hope this isn't a duplicate or something that will end up being answered with a response like, "Oh, go look at this Tutorial at http://whatever." I hate when that happens.

So Firefox pushed out version 20.0.1 a few hours ago. I decided to get Firefox to check my Add-ons for updates to my existing plugins. One that was flagged was Silverlight. So I downloaded it & started to execute it. It started bopping along & it came to a screen demanding a Silverlight disc. A disc? Are you serious? Silverlight has its own disc? When did that happen? Of course, I've never heard of such a thing so I had to just cancel the install.

Well, I suppose Silverlight is a rather low-priority plugin & I can probably live with the "faulty" one I've got now. Or live without the feature entirely. But I'd sure like to know where such a disc can be procured. For free, of course. Failing that, how can I trick the install into finding what it needs already on my hard drive? Like just about every other bit of maintenance I've ever done.

I vacillated between posting this in this Forum & in the Browser Forum. I hope I made the right choice.

My System SpecsSystem Spec
.

12 Apr 2013   #2

Windows 7 Home Premium x64
 
 

Did you update the plugin or download a seperate installer? Try the installer from MS instead of updating it through FF.

Get Silverlight | Microsoft Silverlight
My System SpecsSystem Spec
14 Apr 2013   #3

Windows 7 Enterprise 64-bit
 
 

Thanks for responding, Robo.

I tried the link you posted. It looks the same as the one I got going through Firefox's own process for checking for updated plugins. I downloaded the .exe offered there. I think it was the same one as I grabbed the other day but I got it again anyway.

Same problem. I closed all my browser windows then executed the .exe I just downloaded. It shows me a screen saying the feature I want is on a CD-ROM or some other removable device. It does offer a Browse button for selecting something off my hard drive but I don't have the faintest idea what to choose.

Any more ideas out there?
My System SpecsSystem Spec
.


14 Apr 2013   #4

Windows 7 Home Premium x64
 
 

Hi again.

I understood your situation. You certainly have some Windows component missing, I suppose. Can you post a screenshot of the dialog box that demands the disc please?

Press Win+R, type "sfc /scannow" and hit Enter. This should put back any missing component and do provide the Windows DVD if demanded during this process.

Report back.
My System SpecsSystem Spec
15 Apr 2013   #5

Windows 7 Enterprise 64-bit
 
 

Hey Robo. Thanks for keeping an eye on this.

I ran sfc /verifyonly because there's something . . . I think it's the Start Menu icon . . . that I modified that makes some sort of allegedly corrupting update to EXPLORER.EXE that sfc would reverse if I let it. So I ran /verifyonly and then

findstr /c:"[SR]" blah blah blah

The ONLY thing it flagged was EXPLORER.EXE, which means there is nothing missing on my system.

Unfortunately, I do not have a Windows 7 Install CD handy. I may have to rustle one of those up. Meanwhile, I still contend that this process should not require either that CD or any other. I don't recall needing a CD to install Silverlight the first time.


Attached Images
 
My System SpecsSystem Spec
15 Apr 2013   #6

Windows 7 Home Premium x64
 
 

Hmmm...That's strange!

Found a possible fix:

Quote:
  • Open Windows Registry Editor.
  • Browse for
    Code:
    HKEY_CLASSES_ROOT/installer/products/D7314F9862C648A4DB8BE2A5B47BE100
  • Right click on it and click to ‘Export’ to save a copy of that key to your hard drive.
  • Now right click on that key and select ‘Delete’.
Note: If you do not find it at that location, click on "Computer" at the top of left pane, then press Ctrl+F and enter "D7314F9862C648A4DB8BE2A5B47BE100", search for it and delete all its instances.

warning   Warning
Backup your registry before doing any change


Try running the installer again.

Source
My System SpecsSystem Spec
16 Apr 2013   #7

Windows 7 Enterprise 64-bit
 
 

OK Robo. I am officially now surrendering. I am not messing with this any further. This tail has wagged this dog quite long enough. I hardly ever encounter a use for Silverlight. I thought I would keep it up to date since the new Firefox was flagging it. But I am officially now mentally exhausted by this effort. Silverlight can stay at my current antique release level for eternity or until Microsoft figures out a way to make their update work without my spending countless hours debugging their faulty software for them. I used to be in that biz. I've retired from it. I'm not going back there. It's the been there done that syndrome in play.

But I do appreciate your efforts. Thanks greatly.
My System SpecsSystem Spec
16 Apr 2013   #8

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by WildWilly View Post
OK Robo. I am officially now surrendering. I am not messing with this any further. This tail has wagged this dog quite long enough. I hardly ever encounter a use for Silverlight. I thought I would keep it up to date since the new Firefox was flagging it. But I am officially now mentally exhausted by this effort. Silverlight can stay at my current antique release level for eternity or until Microsoft figures out a way to make their update work without my spending countless hours debugging their faulty software for them. I used to be in that biz. I've retired from it. I'm not going back there. It's the been there done that syndrome in play.

But I do appreciate your efforts. Thanks greatly.
If you are scared to do the above, you may just try to remove only the following key (and please ignore the "Note" that I wrote):

Code:
HKEY_CLASSES_ROOT/installer/products/D7314F9862C648A4DB8BE2A5B47BE100
This won't mess things up.
My System SpecsSystem Spec
16 Apr 2013   #9

Windows 7 Enterprise 64-bit
 
 

Scared? Oh I've done much scarier things than this. No, I am, as I said, tired of chasing this. It has gone beyond the point of diminishing returns for me. It's like system updates that don't work. If they don't work, I hide them and move on. I just don't care to debug other people's software for them. I thought I'd ask about Silverlight but it turns out it's just another of those errors that shouldn't occur. But it does. Like I said, Microsoft may some day come up with an update that actually works. Some day. Until then, Silverlight will languish unused in my system, as it has languished unused for about as long as I can remember. Or if by some miraculous accident I stumble across some site that uses it, which would be a first in at least 2 years for me, then it can use the old plugin I have or I will just close that web page & move on.

Again, thanks anyway.
My System SpecsSystem Spec
16 Apr 2013   #10

Windows 7 Home Premium x64
 
 

Not a problem brother!
My System SpecsSystem Spec
Reply

 Silverlight 5.1.20125.0 plugin for Firefox needs a disc?




Thread Tools



Similar help and support threads for2: Silverlight 5.1.20125.0 plugin for Firefox needs a disc?
Thread Forum
firefox shockwave plugin Browsers & Mail
New Release of Microsoft Silverlight 5.1.20125.0 Browsers & Mail
Plugin container for firefox and firefox eating up memory Performance & Maintenance
Firefox 3.6.4/plugin-container.exe Browsers & Mail
is there a way to export a plugin from firefox? Browsers & Mail
Firefox 3, QuickTime Plugin Browsers & Mail
Win 7, Silverlight, and Firefox Browsers & Mail

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 11:06 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33