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Windows 7: Window 7 Home Premium Shutdown hang

27 Apr 2013   #1
CyraxNguyen

Window 7 Home Premium 64 bit
 
 
Window 7 Home Premium Shutdown hang

Recently, I've notice that my HP laptop keep hanging on every shutdown I made.
Here's my System Info:
+Intel Pentium(R) Dual-Core CPU
+4 GB RAM
+Running Windows 7 Home Premium 64x
+320GB hardrive, there's lot of free space
+Currently using BitDefender Internet Security 2013

Using Event Viewer, I can see that bdagent.exe and Skype.exe made the shutdown slow down.
I still don't know how to fix it yet, it's been like 20 times already.

Conclusion: I need to know how to fix it so it will not hang the next time I shut it down.

Thanks in advance.


My System SpecsSystem Spec
.

28 Apr 2013   #2
windude99

Windows 7 Professional x64 Service Pack 1
 
 

Quote   Quote: Originally Posted by CyraxNguyen View Post
Recently, I've notice that my HP laptop keep hanging on every shutdown I made.
Here's my System Info:
+Intel Pentium(R) Dual-Core CPU
+4 GB RAM
+Running Windows 7 Home Premium 64x
+320GB hardrive, there's lot of free space
+Currently using BitDefender Internet Security 2013

Using Event Viewer, I can see that bdagent.exe and Skype.exe made the shutdown slow down.
I still don't know how to fix it yet, it's been like 20 times already.

Conclusion: I need to know how to fix it so it will not hang the next time I shut it down.

Thanks in advance.
Try uninstalling Bitdefender and Skype. Also run the system file checker: SFC /SCANNOW Command - System File Checker
If that doesn't help, reinstall bitdefender and Skype.
My System SpecsSystem Spec
28 Apr 2013   #3
CyraxNguyen

Window 7 Home Premium 64 bit
 
 

I've tried SFC. Everything was OK. I've also tried to update Skype, it seems to solve the problem right now, I don't know if it will come back again, but thanks for your solution, windude99.
My System SpecsSystem Spec
.


28 Apr 2013   #4
windude99

Windows 7 Professional x64 Service Pack 1
 
 

Quote   Quote: Originally Posted by CyraxNguyen View Post
I've tried SFC. Everything was OK. I've also tried to update Skype, it seems to solve the problem right now, I don't know if it will come back again, but thanks for your solution, windude99.
Your welcome. Post back if you have an issue.
My System SpecsSystem Spec
Reply

 Window 7 Home Premium Shutdown hang




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