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Windows 7: Computer hung when idle.

12 May 2013   #1
hitman47

Windows 7 Home Basic 64 bit
 
 
Computer hung when idle.

Hello All,

I have a problem which I have been having on and off. When I leave my laptop idle for a moment (it does not go to either of sleep/hibernate etc mode) it hangs. I can use the cursor but cannot interact with the system.

I had my laptop repaired and I was having this problem then and now, for the first time after repair, it has surfaced again.

All help be appreciated


My System SpecsSystem Spec
.
12 May 2013   #2
gregrocker

 

Work through these Troubleshooting Steps for Windows 7

Your PC should also Sleep and Hibernate correctly, as this may be part of the problem. Work through these Sleep Mode Problems - Vista Forums.

Let us know how it goes.
My System SpecsSystem Spec
12 May 2013   #3
hitman47

Windows 7 Home Basic 64 bit
 
 

my computer does go to sleep and hibernate mode. Its just that i have disabled them.
nothing wrong with that.
i scrolled through the solutions that are in that link you provided but none are redressing my problem.
My System SpecsSystem Spec
.

12 May 2013   #4
gregrocker

 

Every single step in Troubleshooting Steps for Windows 7 may apply to your problem with hanging, so you should work through them to gather clues and also learn more about Win7 and how to troubleshoot.

In addition on adequate hardware and with a perfect install Win7 never hangs or bogs, so make sure you have a perfect Clean Reinstall - Factory OEM Windows 7. If you have factory preinstalled Win7 it is one of the worst installs you can have so at the minimum I'd try to Clean Up Factory Bloatware . Nothing however compares to the Clean Reinstall so you can enjoy Win7's native perfect performance.

If you don't want to do the work then take it to the shop again.
My System SpecsSystem Spec
12 May 2013   #5
theveterans

Windows 7 Professional x64 SP1
 
 

Have you tried testing it with the settings that says "turn off hard disk after" set to never? Hard drive stops spinning when idle due to power schemes, but when you want to wake the hard drive by using the computer, it never wakes thus causing your computer to freeze.
My System SpecsSystem Spec
12 May 2013   #6
hitman47

Windows 7 Home Basic 64 bit
 
 

that might be it. i just saw it in advanced power options. its set to 10 min and 20 min on battery and plugged in respectively.
no side effects of changing it to never i hope ?
My System SpecsSystem Spec
12 May 2013   #7
theveterans

Windows 7 Professional x64 SP1
 
 

Nope. It's just that your battery drains more when idle since the HDD won't stop spinning. However, I only consider this as last resort. You can try downloading the latest Intel RST which would install the latest Intel AHCI SATA controllers. This may fix the issue of hard drive not waking up.
My System SpecsSystem Spec
13 May 2013   #8
hitman47

Windows 7 Home Basic 64 bit
 
 

i already have intel RST. it was pre-installed.
My System SpecsSystem Spec
13 May 2013   #9
theveterans

Windows 7 Professional x64 SP1
 
 

Well, your IRST may not be the latest version. So try installing the latest from Intel.
My System SpecsSystem Spec
14 May 2013   #10
britny

microsoft window7 Ultimate x64
 
 

Hitman

Try this solution to resolve your problem

-Click Start, and then type cmd in the Start Search box.
-In the search results list, right-click Command Prompt, and then click Run as Administrator.
-When you are prompted by User Account Control, click Continue.
-At the command prompt, type powercfg.exe /hibernate on, and then press Enter.
-Type exit, and then press Enter to close the Command Prompt window.

Best of luck
My System SpecsSystem Spec
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 Computer hung when idle.




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