What does it mean when I can work in Safe Mode but normal mode is unus

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
I did perform a memory diagnostic, it found nothing. This definitly sounds like another hardware problem. So maybe with the 4th service request ASUS will realize it's a lemon? I hope...
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bit
Computer type
Laptop
Computer Manufacturer/Model Number
ASUS
OS
Windows 7 Home Premium 64 bit
If Nvidia went away when you uninstalled and rebooted then you only need to update the Intel driver. You can do so from Device Manager or Windows Update.

You should have all Important and Optional Windows Updates, after enabling Automatically get recommended drivers and updates for your hardware (Step 3)

Once these are updated what appears in Device Manager for the Display adapter?

If you still have performance problems I'd consider getting a perfect Clean Reinstall - Factory OEM Windows 7 which works even for retail installs and compiles all of the tools and methods which work best based on helping with thousands of them here. The Asus preinstalled software duplicates better versions built into Win7 and is buggy.
 
Last edited:
Please answer #7
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
I am currently attempting to reinstall the most recent version of the Intel and Nvidia graphics drivers from the ASUS website and I will see if there are updates after that. Before I attempt to reinstall the OS, does this sound more like a hardware problem to you guys? I have had bad luck with this in the past so my suspicion is that it is, any thoughts?
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bit
Computer type
Laptop
Computer Manufacturer/Model Number
ASUS
OS
Windows 7 Home Premium 64 bit
Answer #7!
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
my apologies for not replying sooner fellas. I had attempted a clean boot and got the same results. I reinstalled the Nvidia driver because I know that I do use it for 3D games. In the end I decided to send it back to them again and plead for a replacement unit. I even tried reinstalling the OS and that was getting stuck. Thanks for trying to help out anyways, really appreciate it.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bit
Computer type
Laptop
Computer Manufacturer/Model Number
ASUS
OS
Windows 7 Home Premium 64 bit
answer #7
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
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