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Windows 7: sfc /scannow cannot repair explorer.exe

30 May 2013   #1
initialsHL

Windows 7 Ultimate x64
 
 
sfc /scannow cannot repair explorer.exe

Hi everyone,

I am having problems using sfc /scannow in my elevated command prompt,
as it reported that errors are found but cannot be fixed, in my CBS.log.

I searched "cannot repair" in my CBS.log, and it reported error with my
explorer.exe. I edited it before when using custom theme (Shine 2.0).

I am using Windows 7 64-bit SP1, can anyone help me?
Does anyone have a fix, or a backup of the explorer.exe?

Thanks!!!


My System SpecsSystem Spec
.
31 May 2013   #2
initialsHL

Windows 7 Ultimate x64
 
 

I probably got the same issue as
Cannot repair member file [l:24{12}]"explorer.exe" issue?

Which I installed SP1 which causes the hash to be incorrect.
Can any kind soul please upload their explorer.exe from \Windows and \Windows\SysWOW64, Windows 7 Ultimate 64-bit SP1?

Thanks thanks thanks!!!
My System SpecsSystem Spec
31 May 2013   #3
initialsHL

Windows 7 Ultimate x64
 
 

I am having some problems such as icons not displaying correctly in Open/Save file dialog,
and some programs' Open/Save file dialog crashes the program, such as Adobe illustrator.


Attached Images
  
My System SpecsSystem Spec
.

31 May 2013   #4
britny

microsoft window7 Ultimate x64
 
 

initialsHL

Try to follow this tutorial i hope it will help you to solve your problem

SFC /SCANNOW : Run in Command Prompt at Boot


Best of luck....
My System SpecsSystem Spec
31 May 2013   #5
tom982

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Hello initialsHL and welcome to the forums

I have uploaded my two copies of explorer.exe for you: https://dl.dropboxusercontent.com/u/...initialsHL.zip

amd64 --> C:\Windows\system32
x86 --> C:\Windows\SysWOW64

Tom

Quote   Quote: Originally Posted by britny View Post
initialsHL

Try to follow this tutorial i hope it will help you to solve your problem

SFC /SCANNOW : Run in Command Prompt at Boot


Best of luck....

Won't help, I'm afraid. There are no clean copies of these files to perform the replacement with so SFC is useless here
My System SpecsSystem Spec
31 May 2013   #6
initialsHL

Windows 7 Ultimate x64
 
 

Thank you! i will try it now
My System SpecsSystem Spec
31 May 2013   #7
initialsHL

Windows 7 Ultimate x64
 
 

It seems that my problems with Open/Save file dialog isn't about the explorer.exe,
even after I replaced them.

Does anyone have any idea?

Edit:
I got the same error after replacing with an explorer.exe of Windows 7 64 bit SP1,
and the CBS.log is attached.


Attached Thumbnails
-capture.png  
My System SpecsSystem Spec
31 May 2013   #8
tom982

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Hi initialsHL,

Code:
2013-05-31 16:26:16, Info                  CSI    0000038c [SR] Repairing 1 components2013-05-31 16:26:16, Info                  CSI    0000038d [SR] Beginning Verify and Repair transaction
2013-05-31 16:26:17, Info                  CSI    0000038e Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7601.17567_none_afa79dc39081d0ba\explorer.exe do not match actual file [l:24{12}]"explorer.exe" :
  Found: {l:32 b:c+wCrABS/hrHbL70PUMGH30tefK32qqOPZkI5yorz6k=} Expected: {l:32 b:a+0aOpVqhZ70Qg/rJGbAQIAOrwHvUyFO+dq1Ou/xz/A=}
2013-05-31 16:26:17, Info                  CSI    0000038f [SR] Cannot repair member file [l:24{12}]"explorer.exe" of Microsoft-Windows-explorer, Version = 6.1.7601.17567, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2013-05-31 16:26:17, Info                  CSI    00000390 Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7601.17567_none_afa79dc39081d0ba\explorer.exe do not match actual file [l:24{12}]"explorer.exe" :
  Found: {l:32 b:c+wCrABS/hrHbL70PUMGH30tefK32qqOPZkI5yorz6k=} Expected: {l:32 b:a+0aOpVqhZ70Qg/rJGbAQIAOrwHvUyFO+dq1Ou/xz/A=}
2013-05-31 16:26:17, Info                  CSI    00000391 [SR] Cannot repair member file [l:24{12}]"explorer.exe" of Microsoft-Windows-explorer, Version = 6.1.7601.17567, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2013-05-31 16:26:17, Info                  CSI    00000392 [SR] This component was referenced by [l:154{77}]"Package_1_for_KB2515325~31bf3856ad364e35~amd64~~6.1.1.0.2515325-2_neutral_GDR"

SFCFix Script


Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a files should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl + C) and Paste (Ctrl + V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.



https://dl.dropboxusercontent.com/u/...sHL/SFCFix.zip


SFC Scan

  1. Click on the Start button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each


    sfc /scannow


    Wait for this to finish before you continue


    copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt



  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.



Tom
My System SpecsSystem Spec
31 May 2013   #9
britny

microsoft window7 Ultimate x64
 
 

Quote   Quote: Originally Posted by tom982 View Post
Hello initialsHL and welcome to the forums

I have uploaded my two copies of explorer.exe for you: https://dl.dropboxusercontent.com/u/...initialsHL.zip

amd64 --> C:\Windows\system32
x86 --> C:\Windows\SysWOW64

Tom

Quote   Quote: Originally Posted by britny View Post
initialsHL

Try to follow this tutorial i hope it will help you to solve your problem

SFC /SCANNOW : Run in Command Prompt at Boot


Best of luck....

Won't help, I'm afraid. There are no clean copies of these files to perform the replacement with so SFC is useless here
If above solution didn't help you.I suggest you to do repair install to fix your problem .

Repair Install
My System SpecsSystem Spec
31 May 2013   #10
initialsHL

Windows 7 Ultimate x64
 
 

Thanks guys, i think i will just do a clean install of windows 8,
since it's been 3 years and my windows folder takes up 40gb, with winsxs and Installer folder, etc.

Just a question, I downloaded DreamSpark - Windows 8 Professional 64-bit (English) from Dreamspark Premium,
is it an upgrade to Windows 7 or is it a standalone OS?
My System SpecsSystem Spec
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 sfc /scannow cannot repair explorer.exe




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