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Windows 7: Keyboard/Mouse won't wake up Windows 7 when sleeping

04 Jun 2013   #1
ihavequestions

Windows 7 Home 64 bit
 
 
Keyboard/Mouse won't wake up Windows 7 when sleeping

It used to work without an issue then it stopped. Not sure if the issue is due to an update from Windows or from another hardware. Basically when the computer goes to sleep the keyboard and mouse is supposed to wake the computer up (I set it up that way), but nowadays I have to manually click the power button for the compute to wake up. Furthermore, the USB with the wifi, bluetooth, etc...won't work either so I have to restart the computer.

This is a fairly new build (less than 6 months) and now I'm having issues with the simple features.


My System SpecsSystem Spec
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04 Jun 2013   #2
derekimo

Microsoft Community Contributor Award Recipient

 
 

Maybe something got changed in your power options,

Power Plan Settings - Change

After clicking the area in the red box, check your various settings,

My System SpecsSystem Spec
04 Jun 2013   #3
ihavequestions

Windows 7 Home 64 bit
 
 

I've messed around with this setting before but the issue persist. I've gone as far as changing some setting with my keyboard/mouse in device manager but still no dice.

What's weird is that sometimes my computer will wake up and sometimes it won't, but majority of the time (90%+) it won't.
My System SpecsSystem Spec
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04 Jun 2013   #4
derekimo

Microsoft Community Contributor Award Recipient

 
 

I'm still looking around, do you have those plugged into a USB hub?
My System SpecsSystem Spec
04 Jun 2013   #5
ihavequestions

Windows 7 Home 64 bit
 
 

Quote   Quote: Originally Posted by derekimo View Post
I'm still looking around, do you have those plugged into a USB hub?
No. All of my USB is plugged in the front panel the Corsair 600T. I did some research about the issue too and it seems lots of people are having this issue with Windows 7. Can you confirm this?
My System SpecsSystem Spec
04 Jun 2013   #6
derekimo

Microsoft Community Contributor Award Recipient

 
 

Well there does seem to be a few threads on the same thing,

The OP in this thread solved it by turning hibernate off and on a few times,

PC in sleep mode will not respond to mouse or keyboard

I'll keep looking around if you want to try that.

See if this helps,

Windows Does Not Start After Sleep
My System SpecsSystem Spec
03 Jan 2014   #7
lehnerus2000

W7 Ultimate SP1, LM18 MATE, W10IP VM, W10 Home, #All 64 bit
 
 

Has anybody figured out how to solve this USB "Wake from Sleep" issue?

My PS/2 mouse died and I got a USB mouse as a replacement (big mistake).

Of course I can't wake my PC now.
The USB keyboard has never been able to do it.

In fact, waking a PC using USB devices has never worked on any version of Windows (98SE, XP or W7) or motherboard (ASUS, Gigabyte or ASRock) I've ever used.

Since there seems to be dozens of settings related to this, selecting the correct combination by "trial and error" is impossible.
My System SpecsSystem Spec
04 Jan 2014   #8
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

Quote   Quote: Originally Posted by lehnerus2000 View Post
Has anybody figured out how to solve this USB "Wake from Sleep" issue?

My PS/2 mouse died and I got a USB mouse as a replacement (big mistake).

Of course I can't wake my PC now.
The USB keyboard has never been able to do it.

In fact, waking a PC using USB devices has never worked on any version of Windows (98SE, XP or W7) or motherboard (ASUS, Gigabyte or ASRock) I've ever used.

Since there seems to be dozens of settings related to this, selecting the correct combination by "trial and error" is impossible.
I have never had a problem "Waking from Sleep" using the mouse, which is a Logitech Trackball Mouse that I have had for about 6 years. Originally it was installed as a PS2 mouse using a USB to PS2 adapter. Recently I decided to change it to a full USB mouse so I downloaded the appropriate software from Logitech & it works perfectly.
Check under Device Manager, Mice & other pointing devices, then Power Management tab & Tick the box "Allow this device to wake the computer".
Hope this helps.
My System SpecsSystem Spec
04 Jan 2014   #9
lehnerus2000

W7 Ultimate SP1, LM18 MATE, W10IP VM, W10 Home, #All 64 bit
 
 

Thanks for the suggestion.

I have a Logitech M105 ("el cheapo").

I checked the settings for my keyboard and mouse.
They were already set to "Allow this device to wake the computer".
I've also checked my Power Plan settings.

There are several options in the BIOS and I have tried several different combinations.
My System SpecsSystem Spec
04 Jan 2014   #10
andrew129260

Windows 10 Pro
 
 

Sometimes pushing the power button once on the actual pc while it is sleeping will wake it up.
My System SpecsSystem Spec
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 Keyboard/Mouse won't wake up Windows 7 when sleeping




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