Windows 7 very slow start up and sluggish general performance

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  1. Posts : 9
    Windows 7 Home Premium 64bit
       #1

    Windows 7 very slow start up and sluggish general performance


    Hi all,

    My Lenovo G570 (i5, 4GB ram) running on Windows 7 Home Premium had been running great up until last night...
    It's now booting up really slowly and once it eventually has booted up it runs very slowly too (everything seems to be in slow motion i.e. if I click "computer" it opens up very slowly, almost like it's stuttering). I also can't play audio / video files (the files open but playback is broken / chopped up).
    I've also noticed that one of my USB ports is no longer working (external hard drive lights up for a second when I plug it in, but then goes off and the drive is not recognised).
    Browsing the net (Chrome) seems to be fine though, streaming audio and video is ok.

    I've tried disabling all start up options when booting up, booting in Safe Mode with Networking, CHKDSK, virus scan, malewarebytes scan and a system restore to a few days ago but haven't had any joy.

    I'm hoping someone on here might have a few suggestions for me to try.
    Thanks!
      My Computer


  2. Posts : 687
    Microsoft Windows 10 Professional / Windows 7 Professional
       #2

    Check the s.m.a.r.t. attributes of the hard disk with crystak disk info, post screenshot, i bet it has damaged sectors and needs to be replaced.
      My Computer


  3. Posts : 9
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    Thanks very much for your response. I'll do as suggested and post a screenshot of the results a little later this evening.

    Cheers.
      My Computer


  4. Posts : 9
    Windows 7 Home Premium 64bit
    Thread Starter
       #4

    Hi again...please see the attached screenshot. It doesn't mean much to me so any advice would be much appreciated.

    Cheers.
    Attached Thumbnails Attached Thumbnails Windows 7 very slow start up and sluggish general performance-smart.jpg  
      My Computer


  5. Posts : 9
    Windows 7 Home Premium 64bit
    Thread Starter
       #5

    Here's the data log info - encase that helps.
    Windows 7 very slow start up and sluggish general performance Attached Files
      My Computer


  6. Posts : 1,711
    Win 7 Pro 64-bit 7601
       #6

    Good, the disk seems fine.

    Can you have a look at resource monitor? (type "resource monitor" in the Start searchbox), then at the tab about CPU and the tab about RAM, is there a specific entry gobbling more than 50% of CPU or 3-400 mb of RAM?

    Also, what did you do "last night" (just before that happened)? Did you download anything?

    If you installed something you can revert back by doing a system restore.
      My Computer


  7. Posts : 9
    Windows 7 Home Premium 64bit
    Thread Starter
       #7

    Hi, thanks for your response and help.

    CPU usage seems fine according to Resource Monitor.

    Memory seems ok too (no individual applications using 300-400mb of RAM) although it does indicate that I'm using about half of my installed 4gb RAM - which does surprise me a bit (screenshot attached).

    I hadn't downloaded anything before it started acting up - I had been streaming some sport and then closed the browser and shut the lid of the laptop, came back about an hour later and the one USB port wouldn't work, so I thought a restart would help, which is when I noticed the slow boot up speed and poor windows performance.

    Thanks again.
    Attached Thumbnails Attached Thumbnails Windows 7 very slow start up and sluggish general performance-resource-ram.jpg  
      My Computer


  8. Posts : 1,711
    Win 7 Pro 64-bit 7601
       #8

    Dunno, might have something to do with hibernation maybe? does your laptop hibernate when you close the lid and let it there for a while?

    Try this tutorial to reset hibernation. Won't do any harm either way.
      My Computer


  9. Posts : 9
    Windows 7 Home Premium 64bit
    Thread Starter
       #9

    Yes, when I close the lid it hibernates, but it's never been an issue before. Thanks for the suggestion, will try it this evening.
      My Computer


  10. Posts : 3,724
    Windows 10x64 Build 1709
       #10

    I'm assuming you've already ran your anti-virus and other security scans? (Malwarebytes etc.) Have you tried running a sfc/scannow to check for/repair any corrupted system files? We have many excellent tutorials here, like this one.

    SFC /SCANNOW Command - System File Checker

    As bobafetthotmail so succinctly put it, won't do any harm either way
      My Computer


 
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