Windows Explorer Not Responding When Save or Download. Details Here


  1. Posts : 1
    Windows 7 64 bit
       #1

    Windows Explorer Not Responding When Save or Download. Details Here


    When i try to save or save as files, mostly microsoft office, or when download from internet via browser (FF, Chrome, IE) I get "Not responding" for at least 30-40 sec.
    MY pc details:
    DELL, XPS, 64 bit
    Windows 7 Professional

    I did already (read many forums thread on subject)
    1. Started in Safe Mode + Safe mode with network : No problem there, all works fine
    2. In Event Viewer shows many ERRORs
    Source: Bonjour Service - event id 100, task category None
    Application Error - event id 1000, task category (100)


    Event 1000 Application error details:
    Faulting application name: WINWORD.EXE, version: 14.0.6129.5000, time stamp: 0x5082f354
    Faulting module name: wwlib.dll, version: 14.0.6129.5000, time stamp: 0x5082f3dc
    Exception code: 0xc0000005
    Fault offset: 0x00030dae
    Faulting process id: 0x1b84
    Faulting application start time: 0x01ce6870f0f1a18b
    Faulting application path: C:\Program Files (x86)\Microsoft Office\Office14\WINWORD.EXE
    Faulting module path: C:\Program Files (x86)\Microsoft Office\Office14\wwlib.dll
    Report Id: 3602dd95-d465-11e2-a80b-bc7737949980

    Bonjour Service - event id 100 Details:
    Task Scheduling Error: m->NextScheduledSPRetry 12188342


    What should I do about this problem?

    Thank you
      My Computer


  2. Posts : 1,007
    Winndows 7 32 bit
       #2

    jenns said:
    When i try to save or save as files, mostly microsoft office, or when download from internet via browser (FF, Chrome, IE) I get "Not responding" for at least 30-40 sec.
    MY pc details:
    DELL, XPS, 64 bit
    Windows 7 Professional

    I did already (read many forums thread on subject)
    1. Started in Safe Mode + Safe mode with network : No problem there, all works fine
    2. In Event Viewer shows many ERRORs
    Source: Bonjour Service - event id 100, task category None
    Application Error - event id 1000, task category (100)


    Event 1000 Application error details:
    Faulting application name: WINWORD.EXE, version: 14.0.6129.5000, time stamp: 0x5082f354
    Faulting module name: wwlib.dll, version: 14.0.6129.5000, time stamp: 0x5082f3dc
    Exception code: 0xc0000005
    Fault offset: 0x00030dae
    Faulting process id: 0x1b84
    Faulting application start time: 0x01ce6870f0f1a18b
    Faulting application path: C:\Program Files (x86)\Microsoft Office\Office14\WINWORD.EXE
    Faulting module path: C:\Program Files (x86)\Microsoft Office\Office14\wwlib.dll
    Report Id: 3602dd95-d465-11e2-a80b-bc7737949980

    Bonjour Service - event id 100 Details:
    Task Scheduling Error: m->NextScheduledSPRetry 12188342


    What should I do about this problem?

    Thank you
    Hi jenns,

    Welcome to the Sevenforums.

    As you have already isolated it is not a browser issue and this occurs with MS Word files only. You should try re-installing MS Office using the supplied disk and this should help resolve this issue.

    Check this link for downloading MS office if u do not have a original disk:

    Download, back up & restore Microsoft Office products - Office.com

    Hope it helps.
      My Computer


 

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