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#31
yes I have a ten pack--I've tried 3 of them--DVD-R's
yes I have a ten pack--I've tried 3 of them--DVD-R's
Click here DDS
Click on Download Now button
When the download is complete . Drag the DDS program from the Downloads folder to your Desktop
Double click the DDS icon on the Desktop then click the Run button to run the tool.
Place a check next to attact.txt and click Start . When done, DDS will open two logs
- DDS.txt
- Attach.txt
Save two logs onto your desktop and upload them with your reply
For some odd reason I couldn't get the shortcut on my desktop, but I saved the files and will try and attach them here.
AdwCleaner
Click here AdwCleaner
Click on Download Now button
Save to the Desktop
Right-click on AdwCleaner.exe and choose
Click on Delete and confirm the prompt.
Your computer will be rebooted automatically. A text file will open after the restart.
Upload the log : The log file is at C:\AdwCleaner[Sn].txt
Download Junkware Removal Toolkit
Click here Junkware Removal Tool to download
Drag the JRT.exe from the Downloads folder to your Desktop
Right click JRT.exe and choose
Once done upload the JRT.txt file
Here's the log--I'll start work on the next one.
Run Malwarebytes
Download Link MalwareBytes
When the installation is done uncheck Enable free trial of Malwarebytes (see image below )
Update the definitions and do a full scan
On the Scanner tab:
Make sure the "Perform Full Scan" option is selected.
Then click on the Scan button.
If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
Make sure that everything is checked, and click Remove Selected.
When removal is completed, a log report will open in Notepad.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply and exit MBAM.
I already have this--ran it yesterday, nothing found. I'll run it again as you advise.