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Windows 7: Windows search service will not start Win7x64

12 Jul 2013   #11
Mister Fox

 
 

Here are the requested log files and validation info:

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-D3X74-WXJ4G-YBFMM
Windows Product Key Hash: yENUAzzt2OranJVeGcJusUv7OZE=
Windows Product ID: 00359-OEM-9815372-22773
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {835326B1-C214-421B-8E64-1E18C88DF0D8}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{835326B1-C214-421B-8E64-1E18C88DF0D8}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-YBFMM</PKey><PID>00359-OEM-9815372-22773</PID><PIDType>8</PIDType><SID>S-1-5-21-1790861336-444240301-1012871179</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>GA-970A-UD3</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F5</Version><SMBIOSVersion major="2" minor="4"/><Date>20120329000000.000000+000</Date></BIOS><HWID>EABF3007018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00196-153-722773-02-1033-7600.0000-2202012
Installation ID: 007573506570059972840980558185023226302181841816127181
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: YBFMM
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 7/12/2013 7:22:01 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 5:11:2013 12:03
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MgAAAAEABAABAAEAAAADAAAAAAABAAEAHKJoI8aHVPIQM9zf3BUiwe4hzppYGy/iAtA=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			GBT   		GBTUACPI
  FACP			GBT   		GBTUACPI
  HPET			GBT   		GBTUACPI
  MCFG			GBT   		GBTUACPI
  SSDT			PTLTD 		POWERNOW
  MSDM			GBT   		GBTUACPI
  MATS			GBT   		
  TAMG			GBT   		GBT   B0
  MATS			GBT





Attached Files
File Type: txt JRT.txt (16.0 KB, 1 views)
File Type: txt Fixlog.txt (2.2 KB, 1 views)
File Type: txt AdwCleaner[S1].txt (9.0 KB, 1 views)
My System SpecsSystem Spec
.
12 Jul 2013   #12
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Farbar Service Scanner

Click here Farbar Service Scanner to DOWNLOAD

Place file onto your desktop

Place a check mark next to the following options
  • Internet Services
  • Windows Firewall
  • System Restore
  • Security Center
  • Windows Update
  • Windows Defender
  • Other Services
Press the Scan button

Farbar Service Scanner will create a log, called FSS.txt, on the Desktop. Upload the FSS.txt with your reply

RogueKiller for 32bit <==== Download Link

RogueKiller for 64bit <==== Download Link

Click on one of the links above that goes with your Windows 7 bit versions

Save to the Desktop.

Close all windows and browsers

Right click on and choose

Press: SCAN

provide the RKreport.txt (Mode: Scan) in your reply.
My System SpecsSystem Spec
12 Jul 2013   #13
Mister Fox

 
 

Ok, here's those files.


Attached Files
File Type: txt RKreport[0]_S_07122013_205132.txt (3.8 KB, 1 views)
File Type: txt FSS.txt (2.4 KB, 1 views)
My System SpecsSystem Spec
.

12 Jul 2013   #14
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

The FSS.txt report looks good

Rerun RogueKiller and click on Delete
My System SpecsSystem Spec
12 Jul 2013   #15
Mister Fox

 
 

I reran Roguekiller and hit Delete.

I will shut down my computer tonight (about 2 hours from now) and try starting the search service in the morning. Is there anything else that you wanted me to do first?
My System SpecsSystem Spec
12 Jul 2013   #16
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Upload the RK report after you ran the Delete
My System SpecsSystem Spec
12 Jul 2013   #17
Mister Fox

 
 

Here's the new RK scan log


Attached Files
File Type: txt RKreport[0]_S_07122013_213208.txt (2.5 KB, 2 views)
My System SpecsSystem Spec
12 Jul 2013   #18
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Click on the DNS tab and click on the Fix DNS button
My System SpecsSystem Spec
12 Jul 2013   #19
Mister Fox

 
 

Here's the log created after fixing DNS


Attached Files
File Type: txt RKreport[0]_DN_07122013_214152.txt (2.1 KB, 2 views)
My System SpecsSystem Spec
12 Jul 2013   #20
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

See if you could start the Windows Search Services
My System SpecsSystem Spec
Reply

 Windows search service will not start Win7x64




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