Windows search service will not start Win7x64

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  1. Posts : 44
    PA - Pennsylvania
    Thread Starter
       #11

    Here are the requested log files and validation info:

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-D3X74-WXJ4G-YBFMM
    Windows Product Key Hash: yENUAzzt2OranJVeGcJusUv7OZE=
    Windows Product ID: 00359-OEM-9815372-22773
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {835326B1-C214-421B-8E64-1E18C88DF0D8}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120503-2030
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{835326B1-C214-421B-8E64-1E18C88DF0D8}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-YBFMM</PKey><PID>00359-OEM-9815372-22773</PID><PIDType>8</PIDType><SID>S-1-5-21-1790861336-444240301-1012871179</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>GA-970A-UD3</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F5</Version><SMBIOSVersion major="2" minor="4"/><Date>20120329000000.000000+000</Date></BIOS><HWID>EABF3007018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00196-153-722773-02-1033-7600.0000-2202012
    Installation ID: 007573506570059972840980558185023226302181841816127181
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: YBFMM
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 7/12/2013 7:22:01 PM
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 5:11:2013 12:03
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: MgAAAAEABAABAAEAAAADAAAAAAABAAEAHKJoI8aHVPIQM9zf3BUiwe4hzppYGy/iAtA=
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name	OEMID Value	OEMTableID Value
      APIC			GBT   		GBTUACPI
      FACP			GBT   		GBTUACPI
      HPET			GBT   		GBTUACPI
      MCFG			GBT   		GBTUACPI
      SSDT			PTLTD 		POWERNOW
      MSDM			GBT   		GBTUACPI
      MATS			GBT   		
      TAMG			GBT   		GBT   B0
      MATS			GBT
    Windows search service will not start Win7x64 Attached Files
      My Computer


  2. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #12

    Farbar Service Scanner

    Click here Farbar Service Scanner to DOWNLOAD

    Place file onto your desktop

    Place a check mark next to the following options

    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
    • Windows Defender
    • Other Services

    Press the Scan button

    Farbar Service Scanner will create a log, called FSS.txt, on the Desktop. Upload the FSS.txt with your reply

    RogueKiller for 32bit <==== Download Link

    RogueKiller for 64bit <==== Download Link

    Click on one of the links above that goes with your Windows 7 bit versions

    Save to the Desktop.

    Close all windows and browsers

    Right click on and choose

    Press: SCAN

    provide the RKreport.txt (Mode: Scan) in your reply.
      My Computer


  3. Posts : 44
    PA - Pennsylvania
    Thread Starter
       #13

    Ok, here's those files.
    Windows search service will not start Win7x64 Attached Files
      My Computer


  4. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #14

    The FSS.txt report looks good

    Rerun RogueKiller and click on Delete
      My Computer


  5. Posts : 44
    PA - Pennsylvania
    Thread Starter
       #15

    I reran Roguekiller and hit Delete.

    I will shut down my computer tonight (about 2 hours from now) and try starting the search service in the morning. Is there anything else that you wanted me to do first?
      My Computer


  6. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #16

    Upload the RK report after you ran the Delete
      My Computer


  7. Posts : 44
    PA - Pennsylvania
    Thread Starter
       #17

    Here's the new RK scan log
    Windows search service will not start Win7x64 Attached Files
      My Computer


  8. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #18

    Click on the DNS tab and click on the Fix DNS button
      My Computer


  9. Posts : 44
    PA - Pennsylvania
    Thread Starter
       #19

    Here's the log created after fixing DNS
    Windows search service will not start Win7x64 Attached Files
      My Computer


  10. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #20

    See if you could start the Windows Search Services
      My Computer


 
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