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Windows 7: Very high RAM usage Rundll32.exe

29 Jul 2013   #11
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

How's the PC ?

Run ESET Online Scanner

On
Hold down Control and click on ESET Online Scanner to open ESET OnlineScan in a new window
Click the button
Check YES, I accept the Terms of Use.
Click the Start button.
Accept any security warnings from your browser.
Under scan settings, check "Scan Archives" and "Remove found threats"
Click Advanced settings and select the following:
Scan potentially unwanted applications
Scan for potentially unsafe applications
Enable Anti-Stealth technology
ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
When the scan completes, click List Threats
Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
Click the Back button.
Click the Finish button.

On or
Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
Right click on choose on your desktop
Check YES, I accept the Terms of Use.
Click the Start button.
Accept any security warnings from your browser.
Under scan settings, check "Scan Archives" and "Remove found threats"
Click Advanced settings and select the following:
Scan potentially unwanted applications
Scan for potentially unsafe applications
Enable Anti-Stealth technology
ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
When the scan completes, click List Threats
Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
Click the Back button.
Click the Finish button.


My System SpecsSystem Spec
.
29 Jul 2013   #12
Razor505

Windows 7 Home Premium x64
 
 

While ESET is scanning can you recommend me a good zip file opener, as the Adsremover removed jZip.
My System SpecsSystem Spec
29 Jul 2013   #13
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Windows 7 has a built-in zip file opener or you could also use 7zip

7zip Download link http://downloads.sourceforge.net/sevenzip/7z920-x64.msi
My System SpecsSystem Spec
.

29 Jul 2013   #14
Razor505

Windows 7 Home Premium x64
 
 

ESETScan.txt
It revealed only 4 infected files.


My System SpecsSystem Spec
29 Jul 2013   #15
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Run Malwarebytes

Download Link MalwareBytes

When the installation is done uncheck Enable free trial of Malwarebytes (see image below )



Update the definitions and do a full scan

On the Scanner tab:
Make sure the "Perform Full Scan" option is selected.
Then click on the Scan button.
If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
Make sure that everything is checked, and click Remove Selected.
When removal is completed, a log report will open in Notepad.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply and exit MBAM.

Log Location : C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\Logs

Note   Note
ProgramData is a hidden folder
My System SpecsSystem Spec
29 Jul 2013   #16
Razor505

Windows 7 Home Premium x64
 
 

Malwarebytes Anti-Malware 1.75.0.1300
Malwarebytes : Free anti-malware download

Database version: v2013.07.29.07

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16635
Razor :: RAZOR-PC [administrator]

29/07/2013 6:56:42 PM
mbam-log-2013-07-29 (18-56-42).txt

Scan type: Full scan (C:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 353560
Time elapsed: 12 minute(s), 29 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 4
C:\Users\Razor\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\MW5LKK47\SoftonicDownloader_for_mcafee-internet-security-suite.exe (PUP.Optional.Softonic) -> Quarantined and deleted successfully.
C:\Users\Razor\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\SXFVTCV8\appbario7[1].exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Users\Razor\AppData\Local\Temp\ToolbarHelper.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Users\Razor\AppData\Local\Temp\ct3227981\ieLogic.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.

(end)
My System SpecsSystem Spec
29 Jul 2013   #17
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Lets clean some temp files

TFC

Download TFC below

Download link http://oldtimer.geekstogo.com/TFC.exe

Drag the TFC.exe from your Downloads folder to the Desktop

Right click on TFC.exe and choose

Click on the Start button

When its finished it will ask you to restart your PC if it doesn't restart manually .

Tip   Tip
Make sure all of the windows are closed


Note   Note
TFC will empty your Recycle Bin
My System SpecsSystem Spec
29 Jul 2013   #18
Razor505

Windows 7 Home Premium x64
 
 

After cleaning the temps using TFC I got BSOD, there was no description or error codes.
My System SpecsSystem Spec
29 Jul 2013   #19
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Can you upload the dmp file
My System SpecsSystem Spec
29 Jul 2013   #20
Razor505

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by VistaKing View Post
Can you upload the dmp file
Where would the dmp file be located?
My System SpecsSystem Spec
Reply

 Very high RAM usage Rundll32.exe




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