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Windows 7: Latop locks out automatically after inactivity (plugged in)

29 Jul 2013   #1

Win 7 Home Premium x64
 
 
Latop locks out automatically after inactivity (plugged in)

Hello,

Recently I have found that my laptop computer locks (displays login screen) after a set amount of time. I found this strange as I have disabled hybrid sleep in my power settings, disabled sleep for both battery and plug in settings, and disabled the screensaver and require login after entering settings in personalization. I have never had this problem for the previous 2 years or so I've owned this laptop, and I'm wondering if I have malware. The computer I am having issues with is the system that my profile is listed as using.

PS: If this post is in the wrong section please redirect me.

EDIT: My computer does not ever sleep or go into a screensaver, but the display does turn off and I have found that upon moving the mouse or pressing the key I am prompted with a login screen. If you need additional info, please specify it, because quite honestly I have no idea as to what the possible causes of this problem are.

Thanks

My System SpecsSystem Spec
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30 Jul 2013   #2

Microsoft Community Contributor Award Recipient

Win 7 Pro x64 / Win 8.1 Pro
 
 

I'm not sure how much help I can be, but looking at your laptop support page I see the utility in the drivers download called SmartLogon Utility which could possibly be doing this, another thought I have is your laptop came with a hot key application that may be causing this, on my laptop there is a hotkey application that will dim the screen and/or put the screen to sleep no matter how my power settings are set.

Jerry
My System SpecsSystem Spec
30 Jul 2013   #3

Win 7 Home Premium x64
 
 

Thank you for the response, and taking the time to check out my drivers. I have disabled smart login. My laptop does come with sleep buttons, but my computer only locks itself after inactivity. Is there any way to check if a specific application on my computer is doing this? Thanks.
My System SpecsSystem Spec
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30 Jul 2013   #4

Microsoft Community Contributor Award Recipient

Win 7 Pro x64 / Win 8.1 Pro
 
 

Look at Method three of this tutorial Startup Programs - Change and uncheck 1 or 2 at a time and restart and wait and see if it happens if it still locks out recheck what you unchecked and repeat.

Jerry
My System SpecsSystem Spec
30 Jul 2013   #5

Win 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by Bongo View Post
Look at Method three of this tutorial Startup Programs - Change and uncheck 1 or 2 at a time and restart and wait and see if it happens if it still locks out recheck what you unchecked and repeat.

Jerry
Thanks. I have heard of unchecking half the msconfig startup programs at a time to slowly find the problem; I understand it is effective, but also time consuming (my thanks go out to you for mentioning it, as it did not occur to me at all). I'm a bit busy at the moment to try it, but I it is urgent I can work out some time to do so.

Are there any risks associated with letting this problem stay for a few days? Could it be a possible virus or malware that is something I should fix ASAP?

Thank you.
My System SpecsSystem Spec
31 Jul 2013   #6

Microsoft Community Contributor Award Recipient

Win 7 Pro x64 / Win 8.1 Pro
 
 

It wouldn't hurt to run a full scan with Malwarebytes : Solve your malware problems with our help download and install the free version, during the install it will ask if you want the definitions updated do it.

Jerry
My System SpecsSystem Spec
01 Aug 2013   #7

Win 7 Home Premium x64
 
 

After a restart of my computer the problem no longer appears to exist - I did not yet even do troubleshooting with msconfig, so I am assuming the problem is solved; if it reappears, I will likely try to find out the reason. Thanks!
My System SpecsSystem Spec
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 Latop locks out automatically after inactivity (plugged in)




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