New
#1
CPU/memory overusage
I originally posted this yesterday on an old thread and got no comments, so here it is as a new thread. First, I am a physician (anesthesiologist) and a moderate computer geek. I am troubleshooting (for free) a friend's daughter's Toshiba satellite laptop running Win7 Home. The complaint was - running extremely slow. I have found and corrected multiple problems, and the unit works much better, but one problem remains. A process named WmiPrvSE.exe is constantly running and using 40-50% of the CPU and 2 GB of memory. I have read the other threads on this, and it seems to be relatively common and hard to diagnose. This computer is used on a wireless home network, and I think the problem is in that area. If you terminate the process, another one immediately begins. As suggested in another thread, I looked under services.msc and WMIPerformance is in manual mode. I installed Windows Process Explorer, and the tree leading to this process, from bottom to top, is WmiPrvSE.exe, then svchost.exe, then services.exe, then wininit.exe. I cannot suspend or change the priority of the WmiPrvSE.exe. Closing it just starts another of the same process, and killing the tree also results in another process. I am a new user of ProcExplorer - how can I identify the origin of this problem ?