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Windows 7: Freezing problem

19 Aug 2013   #1

windows 7 x64
 
 
Freezing problem

Dell Vostro 270, Windows 7 pro 64bit
Hey, my computer is pretty new, about a month and it started freezing.
The picture freezs, include the mouse and nothing move. if I heard music the last half second played in a loop.
sometimes the freez pasts after a minute but sometimes I have to power off the computer from the button.
I think that after everytime the windows-loading (shiny windows logo) is getting longer.
please help.

My System SpecsSystem Spec
.

19 Aug 2013   #2

Desk1 8 Pro / Desk2 7 Home Prem / Laptop 8.1 Pro all 64bit
 
 

Hello and welcome nupity mate try doing these from safe mode if necessary
SFC /SCANNOW Command - System File Checker
and
Disk Check for starters.
My System SpecsSystem Spec
19 Aug 2013   #3

Winndows 7 32 bit
 
 

Quote   Quote: Originally Posted by nupity View Post
Dell Vostro 270, Windows 7 pro 64bit
Hey, my computer is pretty new, about a month and it started freezing.
The picture freezs, include the mouse and nothing move. if I heard music the last half second played in a loop.
sometimes the freez pasts after a minute but sometimes I have to power off the computer from the button.
I think that after everytime the windows-loading (shiny windows logo) is getting longer.
please help.
Hi nupity,

Welcome to Seven forums.

Kindly perform the steps suggested by ICit2lol. And then to ensure there are no hardware issues with the system, please run the diagnostics following the link below:

http://dell.to/11NpLCy

Also, if the issue occurred after any new updates or software installed on the system then kindly perform system restore:

System Restore

Keep us posted with the results so we can advise you further.
My System SpecsSystem Spec
.


19 Aug 2013   #4

windows 7 x64
 
 

Quote   Quote: Originally Posted by ICit2lol View Post
Hello and welcome nupity mate try doing these from safe mode if necessary
SFC /SCANNOW Command - System File Checker
and
Disk Check for starters.
Quote   Quote: Originally Posted by SandeepP View Post
Quote   Quote: Originally Posted by nupity View Post
Dell Vostro 270, Windows 7 pro 64bit
Hey, my computer is pretty new, about a month and it started freezing.
The picture freezs, include the mouse and nothing move. if I heard music the last half second played in a loop.
sometimes the freez pasts after a minute but sometimes I have to power off the computer from the button.
I think that after everytime the windows-loading (shiny windows logo) is getting longer.
please help.
Hi nupity,

Welcome to Seven forums.

Kindly perform the steps suggested by ICit2lol. And then to ensure there are no hardware issues with the system, please run the diagnostics following the link below:

http://dell.to/11NpLCy

Also, if the issue occurred after any new updates or software installed on the system then kindly perform system restore:

System Restore

Keep us posted with the results so we can advise you further.
Unfortunately, all of the test past (no problems found).
So there is other way besides restore to an earlier point?
My System SpecsSystem Spec
19 Aug 2013   #5

Desk1 8 Pro / Desk2 7 Home Prem / Laptop 8.1 Pro all 64bit
 
 

Try back to just before the last update that should not have been that long ago an you won't lose data.
My System SpecsSystem Spec
20 Aug 2013   #6

windows 7 x64
 
 

Quote   Quote: Originally Posted by ICit2lol View Post
Try back to just before the last update that should not have been that long ago an you won't lose data.
restored to an earlier point and right now no problem!
I think its was a virus because I restored to before I installed a game from the internet.
My System SpecsSystem Spec
20 Aug 2013   #7

Winndows 7 32 bit
 
 

Quote   Quote: Originally Posted by nupity View Post
Quote   Quote: Originally Posted by ICit2lol View Post
Try back to just before the last update that should not have been that long ago an you won't lose data.
restored to an earlier point and right now no problem!
I think its was a virus because I restored to before I installed a game from the internet.
Hi nupity,

Its great to hear it is working fine now. Kindly mark the thread as solved so other users can also benefit from it.

And make sure you only download the trusted games and software from the internet. If you have any further queries, please feel free to contact us.
My System SpecsSystem Spec
21 Aug 2013   #8

windows 7 x64
 
 

Quote   Quote: Originally Posted by SandeepP View Post
Quote   Quote: Originally Posted by nupity View Post
Quote   Quote: Originally Posted by ICit2lol View Post
Try back to just before the last update that should not have been that long ago an you won't lose data.
restored to an earlier point and right now no problem!
I think its was a virus because I restored to before I installed a game from the internet.
Hi nupity,

Its great to hear it is working fine now. Kindly mark the thread as solved so other users can also benefit from it.

And make sure you only download the trusted games and software from the internet. If you have any further queries, please feel free to contact us.
unfortunately it was a "tursted" game. from RELOADED group.
My System SpecsSystem Spec
21 Aug 2013   #9

Winndows 7 32 bit
 
 

Hi nupity,

I understand sometimes even trusted application can cause a conflict with the already running applications.Glad to know that you are were able to isolate the issue and resolve it.

If you have any further queries, please feel free to contact us.
My System SpecsSystem Spec
21 Aug 2013   #10

Desk1 8 Pro / Desk2 7 Home Prem / Laptop 8.1 Pro all 64bit
 
 

You live and learn mate
My System SpecsSystem Spec
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