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Windows 7: System check?


01 Sep 2013   #1

Acer Aspire 5738Z Win 7 X64 bit Home Premium
 
 
System check?

I have a Win 7 64 bit Home Premium Acer Aspire 5738z and it has started to freeze the screen, so I have to manually switch off and restart.

I have MSE, CCleaner, Malewarebytes and Superantispyware, is there anything else out there I can try?


My System SpecsSystem Spec
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01 Sep 2013   #2

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hi Jonesnewton,

Welcome to the Seven Forums

First off, I'd lose the Superantispyware app. It's a personal preference, but with MSE and Malwarebytes, there's no need for Superantispyware. Not only that, but there are better solutions that we can refer you to once your issue is resolved.

Secondly, I'd go to a command prompt and run "SFC /scannow" and post the results here.

Third, hit your Windows key, then type MSCONFIG. Then check the startup to be sure that everything there is something you need and can use. Uncheck any boxes that you don't NEED, i.e. AdobeUpdater, etc... then reboot.

Post your results, and good luck.
My System SpecsSystem Spec
01 Sep 2013   #3

Win8/8.1,Win7-U64, Vista U64, uncounted Linux distor's
 
 

Read this and then run the check.

Malwarebytes and Superantispyware are both good malware fighters. I would keep both as one well pick up some items the other may miss. I run mse with mbam (paid) and run sasw (paid) once a week. Be careful with Ccleaner it can delete items you need.
My System SpecsSystem Spec
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02 Sep 2013   #4

Acer Aspire 5738Z Win 7 X64 bit Home Premium
 
 

I ran SFC/scannow and nothing, then done System Update Readiness Tool and re ran SFC twice and still nothing.
Also ran misconfig and turned off alot of items.
So will use laptop now and see what happens?

If you have any other software that might help I would be grateful..

Thanks.
My System SpecsSystem Spec
02 Sep 2013   #5

Win8/8.1,Win7-U64, Vista U64, uncounted Linux distor's
 
 

This may help you.
Crash Reports - Read
My System SpecsSystem Spec
02 Sep 2013   #6

Acer Aspire 5738Z Win 7 X64 bit Home Premium
 
 

Hi,

I dont get the BSOD, it just freezes and I cannot do anything other than force turn off.
My System SpecsSystem Spec
02 Sep 2013   #7

Win-7 Home Prem 64-bit 7601 Free SP1
 
 

My System SpecsSystem Spec
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 System check?




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