Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: The diagnostics policy service is not running

05 Sep 2013   #1
contactRaul

Windows 7 Home Premium 64 bit
 
 
The diagnostics policy service is not running

While doing maintenance on Windows 7, I got this troubleshooting report: THE DIAGNOSTICS POLICY SERVICE IS NOT RUNNING. What and where is this service, and how can I get it running? What does it do, and why did it stop running? This is the first time I hear about such service. Anyone? Thanks.


My System SpecsSystem Spec
.

08 Sep 2013   #2
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Welcome to Seven Forums contactRaul.

Quote:
The Diagnostic Policy Service enables problem detection, troubleshooting and resolution for Windows components. If this service is stopped, diagnostics will no longer function.
Start> In search box type services.msc> Enter> Scroll down to Diagnostic Policy Service> Left click on Diagnostic Policy Service and upper left click on Start the service> If you see instead Stop the service, click on Restart the service under that



See if that doesn't restart the service. If it does, now right click on Diagnostic Policy Service> Properties> Make sure the Startup type is set to Automatic> If it is not, click on the arrow on the drop down menu and choose Automatic> Save and OK your way out



If you get any errors when trying to start or restart the service, post some screenshots of any errors

Screenshots and Files - Upload and Post in Seven Forums

A Guy
My System SpecsSystem Spec
14 Nov 2013   #3
asafkrem

Windows 7 Home Premium 64bit.
 
 

I did all the written down but the message in my words was that the windows does not succeed to start the diagnostic policy service
error num. 5

??????


Start> In search box type services.msc> Enter> Scroll down to Diagnostic Policy Service> Left click on Diagnostic Policy Service and upper left click on Start the service> If you see instead Stop the service, click on Restart the service under that
My System SpecsSystem Spec
.


14 Nov 2013   #4
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Welcome to Seven Forums asafkrem. Post a screenshot of the exact error

Screenshots and Files - Upload and Post in Seven Forums

We can go from there

A Guy
My System SpecsSystem Spec
03 Jan 2015   #5
Nate1227

North Carolina
 
 

I'm a little bit new here and don't know much but when I followed your directions I got this


Attached Thumbnails
-1420263209280-1551458081.jpg  
My System SpecsSystem Spec
03 Jan 2015   #6
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Welcome to Seven Forums Nate1227. Let's start with the easiest, try the Fix it here:

Some services do not start in Windows Vista and Windows 7

A Guy
My System SpecsSystem Spec
13 Jan 2015   #7
Nate1227

North Carolina
 
 

Thank you but the computer that has the problem can not acess the internet at all. so I can not just download it from the site. Is there another way or do you think I can somehow download it here and then transfer it from my thumb drive to the broken computer.

I also steps as well but they did not work.

If the error is related to the Diagnostic Policy Service, follow these steps:
  1. Click the Start button, then type regedit in the Search box.
  2. Right click regedit.exe, then click Run as administrator. If prompted, enter your user name and password and click OK.
  3. Browse to the following key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\DPS\Parameters
  4. Right click the key, and click Permissions.
  5. Under Group or user names, select your account.
  6. Under the Allow column in Permissions, make sure the Full Control and Read boxes are checked.
  7. Click Apply, then click OK.
My System SpecsSystem Spec
Reply

 The diagnostics policy service is not running




Thread Tools





Similar help and support threads
Thread Forum
"The Diagnostics Policy Service is not running" - No Internet Access
I hope I find you all well. This is my first post on this forum. I've first dug through all previous posts on this matter, have followed all instructions that seem to have worked for other people with the same issue but none have yet solved my problem. Initially I had a problem when I tried to...
Network & Sharing
The diagnostics policy service is not running
Whenever I try troubleshooting internet connection problems (which I often do) I run into the same message time and time again without fail; "The diagnostics policy service is not running" I attempted to go into services.msc and fix the problem, when I attempted to start the service ...
General Discussion
Problem with the Diagnostics Policy Service + Internet
Hello everyone, This is my first post on this forum, regarding a problem my sister is having with her computer. I tried asking about it on the Microsoft Windows 7 forums but after over 200 views no one has yet responded. Below I've pasted what I posted on that forum: Hello everyone, I'm...
General Discussion
Diagnostics Policy Service not running + internet problems?
so today my laptop was working perfectly until it shut off. once it turned back on, the internet was connected but it said limited access. the internet is working on all of the other laptops, so i tried a troubleshoot to further determine the problem and it said the Diagnostics Policy Service is...
Network & Sharing
Diagnostics Policy Service and internet drop
I have been having an issue over the past few days with my connection. It randomly dropps and reconnects or doesnt reconnect at all. When I try to run the windows diagnostics service it fails. I get this error every time I run it even if the internet is connected: "The Diagnostics Policy Service...
Network & Sharing
diagnostics policy service
hey guys, whenever i try troubleshooting anything it tells me this: The diagnostic policy service is not running. what should i do?
General Discussion

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 10:58.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App