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#1
How to delete obstinate folder in Program Files
Hi
There's a folder in Program Files that I want to delete but I encounter a variety of obstacles when I try.
If I try to delete it at the Program Files> root, Windows Explorer reboots.
If I try to first 'delete up from the bottom', working through a series of sub-folders to delete the innermost file, which has worked on other occasions, I get an error message saying that the file might not even be there, that it might be on another hard drive or a network.
Trying to delete any of the folders in between, earns an error message saying that nothing can be removed, because there are files being used someplace.
Not having used Safe Mode much, I wasn't sure what special thing to do while in there. I couldn't delete the folders, at any rate.
It must be an infection. The path is:
Program Files > Google > Desktop > Install >and then some numbers.
At the same time, AVG is detecting "CRYPT_s.CCD", "Luhe.sirefef.A", and "IDP.Trojan.5E976F8B".
I'm assuming the two issues are related.
Someone must've left a door open. How do I chase this thing (or these things) back out?
Cheers
GP