How to delete obstinate folder in Program Files

Page 1 of 2 12 LastLast

  1. Posts : 27
    Windows 7 Pro 32 bit
       #1

    How to delete obstinate folder in Program Files


    Hi

    There's a folder in Program Files that I want to delete but I encounter a variety of obstacles when I try.
    If I try to delete it at the Program Files> root, Windows Explorer reboots.
    If I try to first 'delete up from the bottom', working through a series of sub-folders to delete the innermost file, which has worked on other occasions, I get an error message saying that the file might not even be there, that it might be on another hard drive or a network.
    Trying to delete any of the folders in between, earns an error message saying that nothing can be removed, because there are files being used someplace.

    Not having used Safe Mode much, I wasn't sure what special thing to do while in there. I couldn't delete the folders, at any rate.

    It must be an infection. The path is:
    Program Files > Google > Desktop > Install >
    and then some numbers.
    At the same time, AVG is detecting "CRYPT_s.CCD", "Luhe.sirefef.A", and "IDP.Trojan.5E976F8B".
    I'm assuming the two issues are related.

    Someone must've left a door open. How do I chase this thing (or these things) back out?

    Cheers
    GP
      My Computer


  2. Posts : 38
    Windows 8 Pro with Media 64 bit
       #2

    right click on Google folder and take ownership of the folder on the security tab, then set permissions to full for all users. Keep working on the security tabs to take ownership of the files, and change the permissions to full access, see if that helps you delete these folders. Also apply changes to all sub folders.
    Last edited by rsedgarroman; 07 Sep 2013 at 21:03. Reason: addition
      My Computer


  3. Posts : 27
    Windows 7 Pro 32 bit
    Thread Starter
       #3

    Hi.

    Trying to change Permissions didn't work:



    (If I touch it, it just tightens around the computer's throat. Cutting it releases acid...)

    GP
    Attached Thumbnails Attached Thumbnails How to delete obstinate folder in Program Files-win-7-info-sevenforums-2013-09-07-google-folder.jpg  
      My Computer


  4. Posts : 38
    Windows 8 Pro with Media 64 bit
       #4

    make sure you take ownership of that folder first before you change permissions, see if that helps. go to each one and take ownership, i know the process is slow, but trust me it works.
      My Computer


  5. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #5

    Did you try removing the program using Run as Administrator?
      My Computer


  6. Posts : 27
    Windows 7 Pro 32 bit
    Thread Starter
       #6

    rsedgarroman said:
    make sure you take ownership of that folder first before you change permissions, see if that helps. go to each one and take ownership, i know the process is slow, but trust me it works.
    In the Permissions box are listed:
    CREATOR OWNER
    SYSTEM
    Administrators
    Users
    TrustedInstaller
    If I try to make any changes at all to CREATOR OWNER, even just checking the Read box, I get a pop-up window saying that access is denied.
    This thing's rooted-in.

    If you mean something else by 'taking ownership' I'll need to have it explained to me.

    Thanks
    GP
      My Computer


  7. Posts : 27
    Windows 7 Pro 32 bit
    Thread Starter
       #7

    Layback Bear said:
    Did you try removing the program using Run as Administrator?
    Hi

    Likewise, when I right-click on the topmost folder to the Root (Program Files > ), I see that all the checkboxes in Administrator's Edit window are unchecked. Attempting to check any of them gets the same error message, that access is denied.

    GP
      My Computer


  8. Posts : 38
    Windows 8 Pro with Media 64 bit
       #8

    OK first, go to security tab on the selected file, look for "Advanced" tab, click it, search for owner "change", look for "advance" tab and search for Administrators, double click and apply, a message should pop up saying you took ownership.
      My Computer


  9. Posts : 27
    Windows 7 Pro 32 bit
    Thread Starter
       #9

    rsedgarroman said:
    OK first, go to security tab on the selected file, look for "Advanced" tab, click it, search for owner "change", look for "advance" tab and search for Administrators, double click and apply, a message should pop up saying you took ownership.
    Hi

    On my system there are a couple differences in the path. The first couple of steps are the same as what you describe.
    0) Right-click folder
    1) Security > Advanced
    2) In Advanced: Owner
    3) in Owner the single option is "Edit"
    4) In Edit are two listings: my name, and Administrators, plus a check-box which reads "replace owner on subcontainers and objects"
    I clicked on Administrators so that it appears in the box labelled "current owner" and I checked the "replace owner..." box. I Applied that.

    A message advised me that I'd need to reopen the target folder before I could make any changes to it.

    I exited-out to the Program Files root, then right-clicked the folder, clicked on Administrators, attempted to gain permissions, and was again denied access.

    I must have missed a step or misinterpreted something because of the differences in the interface on this system...?

    GP
      My Computer


  10. Posts : 27
    Windows 7 Pro 32 bit
    Thread Starter
       #10

    P.S. Is there anything in the Install disc's Repair tools that can scrape this thing out of the Program Files?

    Thanks
    GP
      My Computer


 
Page 1 of 2 12 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 05:09.
Find Us