Freezing randomly when web browsing

Gamaken · 10 Sep 2013

My laptop randomly freezes when I browse websites. When I use chrome it shows the loading circle on the tab, but then suddenly freezes while loading the site with a half circle. I've also tried FireFox, but the same thing happens. For example, one site that always freezes is tomshardware and at times even Facebook and maybe sometimes Google searches that has alot of images.

I have to power off the computer with the power button and boot it up again every time it happens. I updated everything on windows update and my antivirus is updated and I tried scanning, but there was nothing. I've tried updating Java also. What could be the problem?

Windows Sniper · 10 Sep 2013

Do a speed test for us buddy? It could be your connection is not that good.

Can be found here : Speedtest.net by Ookla - The Global Broadband Speed Test

Also are you Wireless, or are you connecting straight into your router/switch with a cable?

Could Be a range of things. So let us know!

Gamaken · 10 Sep 2013

I'm on wireless using a Sony VAIO VGN-NW228F and I am only 2-4 feet away from the router.

Here's the speed test:
https://www.speedtest.net/result/2958220522.png

I don't think it's the internet connection, but ask away.

Gamaken · 11 Sep 2013

Actually, it freezes and then takes about a minute to unfreeze. I might have not waited long enough. Still, it's strange for it to take that long.

Technoir · 11 Sep 2013

Try this HotFix: http://support.microsoft.com/kb/2681286

andrew129260 · 12 Sep 2013

There many things that can be at fault here.
Are your video drivers up to date?
Have you tried deleting all your web cache?
What security software do you use?
Does it freeze when playing games, doing anything particularly demanding?

Gamaken · 12 Sep 2013

I will try the Hotfix when I start using the laptop again.

- I had a feeling it would be the video drivers, but I'll check the video drivers later. I was hoping I didn't have to install anything.
- Yes, I've tried completely clearing the web cache, but it still had the same problem.
- I use just use MSE.
- Graphic card is integrated Intel graphics so I don't game on it. I was only using a web browser and I've also tried FireFox, but it still had the same problem.