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Windows 7: Fairly new computer, memory use near max, due to FF and Nvtray

02 Oct 2013   #1

Windows 7 64 bit
 
 
Fairly new computer, memory use near max, due to FF and Nvtray

So I reinstalled Windows 7 after I was having some trouble before, and it's been about a week or so but I've noticed my computer is always hot, fans working full speed most times, and this was not during me playing some game or anything. I had simply left the computer on while I was stretching my bad back. I should also note that since couple of days ago I created a second account on my computer because I read somewhere that using admin account is risky. And because I don't want to get the virus or whatever that cause me to go through HELL with Dell and reinstall Windows and everything on it again, I decided to be safe and have two accounts, standard and admin.

Anyhow, so I went Ctrl+Alt+Del, and first off I see TWO firefox.exe processes in Task Manager with different usages. I didn't know if this was related to my other account but I stopped both. I also saw TWO nvtray.exe processes two and I couldn't figure out what's going on so closed both as well. These were the ones using up most memory, one of the firefox exe using close to 2 GB of memory while the other one was like 80mb or something, and each Nvtray was using about 600mb.

Anyhow, I found a website Tech ARP - ED#152 : The NVIDIA Control Panel Memory Leak Problem that mentions Nvtray is NVIDIA related and that it's possible it's leaking memory. I tried the method of unchecking "show notification tray icon" in NVIDIA control panel. Then I decided to put it check there again ten minutes later because I do need graphic card, don't I?

So I did and once again brought up task manager. I also reopened Firefox. At this point there was only one firefox there, called firefox.exe*32 and one nvtray.exe. So far so good. I had four tabs open and FF usage was about 300mb. NVIDIA was only 8mb. But checked it again in ten minutes and now it's 30MB! I had not started a game, done nothing different. So it's leaking for sure. I went to Resource Monitor and memory button this is what I have: (The first number is the commit, second is the working set, then shareable, then private memory)

Nvtray.exe (809mb, 446mb, 3mb, 443mb)
firefox.exe (373mb, 380mb, 68mb, 312mb)
svchost.exe (182mb, 154mb, 7mb, 146mb)
explorer.exe (108mb, 88mb, 30mb, 58mb)

Below it is dwm.exe and another explorer.exe, two more svchost.exe, perfmon.exe, nvtray.exe...again!

What is going on? I need you help. Thank you very much.

Keep in mind this computer is less than one year old and that Windows 7 was reinstalled about a week ago so I'm not running anything crazy on it.

My System SpecsSystem Spec
.

02 Oct 2013   #2

Windows 7 Pro. 64/SP-1
 
 

I'm using a 186,908 k of ram with Firefox at this moment with just one Firefox open.

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Fairly new computer, memory use near max, due to FF and Nvtray-resource-monitor-ram.png

and one of these.

Fairly new computer, memory use near max, due to FF and Nvtray-msconfig-start-up5-29-2013.png


My System SpecsSystem Spec
02 Oct 2013   #3

Winndows 7 32 bit
 
 

Quote   Quote: Originally Posted by Rogman View Post
So I reinstalled Windows 7 after I was having some trouble before, and it's been about a week or so but I've noticed my computer is always hot, fans working full speed most times, and this was not during me playing some game or anything. I had simply left the computer on while I was stretching my bad back. I should also note that since couple of days ago I created a second account on my computer because I read somewhere that using admin account is risky. And because I don't want to get the virus or whatever that cause me to go through HELL with Dell and reinstall Windows and everything on it again, I decided to be safe and have two accounts, standard and admin.

Anyhow, so I went Ctrl+Alt+Del, and first off I see TWO firefox.exe processes in Task Manager with different usages. I didn't know if this was related to my other account but I stopped both. I also saw TWO nvtray.exe processes two and I couldn't figure out what's going on so closed both as well. These were the ones using up most memory, one of the firefox exe using close to 2 GB of memory while the other one was like 80mb or something, and each Nvtray was using about 600mb.

Anyhow, I found a website Tech ARP - ED#152 : The NVIDIA Control Panel Memory Leak Problem that mentions Nvtray is NVIDIA related and that it's possible it's leaking memory. I tried the method of unchecking "show notification tray icon" in NVIDIA control panel. Then I decided to put it check there again ten minutes later because I do need graphic card, don't I?

So I did and once again brought up task manager. I also reopened Firefox. At this point there was only one firefox there, called firefox.exe*32 and one nvtray.exe. So far so good. I had four tabs open and FF usage was about 300mb. NVIDIA was only 8mb. But checked it again in ten minutes and now it's 30MB! I had not started a game, done nothing different. So it's leaking for sure. I went to Resource Monitor and memory button this is what I have: (The first number is the commit, second is the working set, then shareable, then private memory)

Nvtray.exe (809mb, 446mb, 3mb, 443mb)
firefox.exe (373mb, 380mb, 68mb, 312mb)
svchost.exe (182mb, 154mb, 7mb, 146mb)
explorer.exe (108mb, 88mb, 30mb, 58mb)

Below it is dwm.exe and another explorer.exe, two more svchost.exe, perfmon.exe, nvtray.exe...again!

What is going on? I need you help. Thank you very much.

Keep in mind this computer is less than one year old and that Windows 7 was reinstalled about a week ago so I'm not running anything crazy on it.
Hi Rogman,

Kindly follow the steps suggested by Layback Bear and let us know the information. Also, once you log in to the standard account make sure that you log off from the other account.

If you are using switch user option then also memory usage should be more.And Nvidia control panel is used to change graphic options on the system and even if it is not running then also your graphic applications should work fine as it doesn't disable your graphic driver.

Keep us posted with the results so we can advise you further.
My System SpecsSystem Spec
.


03 Oct 2013   #4
Microsoft MVP

 

Establish a clean boot, check the logs for repeat errors to resolve, utilize the System Resources to find solutions to problems and Generate a System Health Report, and the other Troubleshooting Steps for Windows 7.

Compare the reinstall you did to the perfect install compiled in Clean Reinstall - Factory OEM Windows 7 so that you know you are using the tools and methods which work best with Windows 7, based on tens of thousands of installs we've helped with here.
My System SpecsSystem Spec
05 Oct 2013   #5

Windows 7 64 bit
 
 

Thank you three for the suggestions, just loging in to say I haven't forgotten, will get to it, but for one I now log out of the other account instead of switch, which is what I was doing before. And I'll try other suggestions in the next couple weeks and will let you know....
My System SpecsSystem Spec
08 Oct 2013   #6

Winndows 7 32 bit
 
 

Quote   Quote: Originally Posted by Rogman View Post
Thank you three for the suggestions, just loging in to say I haven't forgotten, will get to it, but for one I now log out of the other account instead of switch, which is what I was doing before. And I'll try other suggestions in the next couple weeks and will let you know....
Hi Rogman,

Please perform the suggestion at your convenience and let us know the results. So if required we can advise you further.

If you have any further queries, please feel free to contact us.
My System SpecsSystem Spec
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 Fairly new computer, memory use near max, due to FF and Nvtray





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