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Windows 7: Error while processing shutdown report

11 Oct 2013   #1

Windows 7 pro
Error while processing shutdown report


one of our Windows 7 PCs hangs during shutdown. I found cluberti's tutorial and ran the xbootmgr -trace as suggested. It created the ETL file. When I try to open it I get the following message:

"For your Security, Performance Analyzer doesn't process traces while elevated.
Do you want to run Performance Analzyer unelevated instead?"

When I answer "Yes" it starts but throws a second error after a while:

"Trace processing failed:
[0x8000ffff] An unknown error has occuured."

Am I doing the right thing?
Should the Performance Analzyer run with that trace locally at all or should I upload the trace?

Any help would be greatly appreciated!


My System SpecsSystem Spec


 Error while processing shutdown report

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