windows experiene index fails on win 7

^^^i am experiencing problems with WEI on 32 bit HP.

You could try this : https://www.sevenforums.com/crashes-d...in7-64bit.html

It worked for me...

I spend 2 days to work it out to get WEI and Win 7 boot up screen and finally i got it all of it as I found it was the cable you need to meet MS recommend display size - firstly you need is 1024x720 for Win 7 boot up screen (use DVI-I <> DVI-I or VGA for PC for monitor only or DVI-I to VGA for plug to LCD TV) and then it would work fine on WEI

my score

CPU - 6.3
RAM - 7.1
Graphic 7.1
Gaming - 7.3
HDD - 6.2

Happy I got it finally at last... I already reformat and reinstall again to get clean fresh start and it much better as it run so faster :)

I don't have either of those files anyone else finding the same?

I don't use Kaspersky, I do use Windows Security Essentials as my AV. I also do not have an ATI processor. I do have Core i5 from Intel and an Nvidia 250 OC video card. I did buy PC Matic from PC Pitstop and ran it with no problem, including the 2D and 3D test parts which was a relief to see working. So, I suspect there is nothing inherently wrong with my hardware and it is just a Windows abberation.

jezmond40, I found the files in a subfolder of Kaspersky called 64 bit. I haven't had time to try it yet. Let us know if it works for you.

ratePV, your link to Kaspersky did the trick for me. Everything rated at 6.5, except of course for the 5.9 rating on the hard drive. Thanks a bunch for finding that fix!

There is a fix and I cannot find it ,, I read it earlier ( i think it was KAS forums) and I cannot relocate it. It is Kas and he fix was to shut something down in Kas and rename 2 files turn the Kas app. back on and it will work.. I do not have the time to search right now but as soon as I relocate it I will be back It is definately Kas, I had un installed it and installed eset and wei worked fine. I also re did my whole hard drive and I reinstalled Kas because I believe its the better antivirus software and it has proactive defense wich is also a plus.. I have been using Kas internet security 2010 with the rc for a year now with no problems this only accured when I put win 7 pro 64 bit retail in