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Windows 7: CHKDSK Stuck on same file during stage 4/5 for 15+ hours


26 Oct 2013   #1

Windows 7 Professional 64bit
 
 
CHKDSK Stuck on same file during stage 4/5 for 15+ hours

Hi,

Thanks for your time and help in advance. Here's what happened:

I've been getting some corrupted files on download, especially when using a DL program called JDownloader; some people in related forums mentioned that checking the disk via CHKDSK solved the problem, and I decided to do a check on my data partition (D:\). My OS and all system files are on partition (C:\) of the same 1TB HDD. I've run chkdsk on the C: partition before with no issues, but first time running it for the D: partition.

I knew that CHKDSK would take a while to run, so I left it alone. But when I came back to check, it had been stuck on

Quote:
CHKDSK is verifying file data (stage 4 of 5)...
10 percent complete. (20162 of 47600 files processed)
The previous stages were all reported as completed and no error is shown. It has been stuck on this particular file (20162 of 47600) for at least 15 hours now--since I came back to check on it, I don't know how long it's been stuck there before I came to check.

More importantly, the HDD activity light is not blinking at all. However, the HDD is still spinning (I checked by opening the case and feeling the HDD's vibration). It doesn't appear to be making any of the read/access sounds that it usually makes, however.

Some additional info:
- Everything, other than the download/corrupt file problem I mention above, had been running smoothly. I had no reason to suspect any HDD issues; wanted to run CHKDSK just to figure out if it is the cause of the corrupt downloads.
- I partitioned the 1TB partition into two equal portions. This particular partition (D:\) has about ~120GB free space left.

Please let me know what I should do in this circumstance. I'm tempted to reset the computer but fear aborting CHKDSK would cause issues. I don't mind waiting, but with the HDD light not blinking at all, I fear that even if I keep waiting it will just continue to be stuck at that point.


My System SpecsSystem Spec
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26 Oct 2013   #2

Desk1 8 Pro / Desk2 7 Home Prem / Laptop 8.1 Pro all 64bit
 
 

Hello and welcome Ian try these in this order to eliminate stuff any rubbish the last three thorw up get rid of.

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html


http://www.superantispyware.com/

http://www.malwarebytes.org/products/malwarebytes_free/

http://www.bleepingcomputer.com/download/adwcleaner/

(download from bleeping computer)
My System SpecsSystem Spec
26 Oct 2013   #3

Windows 7 Professional 64bit
 
 

Thanks for the reply; sorry if I don't fully understand your suggestion, but it doesn't seem to address my immediate problem. By now CHKDSK has been stuck on that same file for 24+ hours. Do I abort it or keep on waiting it to finish? What kind of damage could I cause if I abort it?
My System SpecsSystem Spec
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26 Oct 2013   #4

Desk1 8 Pro / Desk2 7 Home Prem / Laptop 8.1 Pro all 64bit
 
 

Well I would go ahead and abort it the other scans were the normal stuff I always use the SFC is the other Windows check the others obviously for malware.

Can you send a pic of the disk management as in the pic


Attached Thumbnails
CHKDSK Stuck on same file during stage 4/5 for 15+ hours-manage.png  
My System SpecsSystem Spec
26 Oct 2013   #5
Microsoft MVP

 

Yes, abort the test.

Test your HD to see if there's something more serious with the maker's HD Diagnostic
extended CD scan, or Partition Wizard CD Partition surface test

Then try again but run Disk Check Option 3 from the Windows 7 disk or System Repair Disk Command Line, or Partition Wizard Check File System

Each of the scans John linked you before are also important to know if you have infection, spyware or damaged System files. I would also run them.
My System SpecsSystem Spec
27 Oct 2013   #6

Windows 7 Professional 64bit
 
 

Great, I will do those and get back to you. Thanks!
My System SpecsSystem Spec
27 Oct 2013   #7

Desk1 8 Pro / Desk2 7 Home Prem / Laptop 8.1 Pro all 64bit
 
 

In addition to Gregs suggestions Ian you can check the physical surface of the disk with Partition Wizard see pic Best Free Partition Manager Freeware and free partition magic for Windows 7, Windows 8, Windows Vista and Windows XP 32 bit & 64 bit. MiniTool Free Partition Manager Software Home Edition. - very handy tool mate and has new tools added now.


Attached Thumbnails
CHKDSK Stuck on same file during stage 4/5 for 15+ hours-test.png  
My System SpecsSystem Spec
27 Oct 2013   #8

Win8/8.1,Win7-U64, Vista U64, uncounted Linux distor's
 
 

+1 on running Partition Wizard. I had a similar issue, chkdsk would freeze near the end of the test when it encountered a bad sector, it did this repeatedly. I ran PW surface check, did the repair and it fixed the problem, the hdd has been perfect since then.
My System SpecsSystem Spec
04 Nov 2013   #9

Windows 7 Professional 64bit
 
 

Sorry for getting back to you guys so slowly; I've done all of the things you guys suggested, and none of the scans found any problems (though adwcleaner did find a bunch of tracking cookies and removed them).

I've also attached of the disk management screen as requested. I did a Partition Wizard CD Partition surface test and it found no errors. I also ran Western Digital's HD diagnostic tool, and it also found no errors.

I have not yet done the suggested HD Diagnostic extended CD scan -- just because I don't have any blank CDs handy to burn a boot disk, but will do so as soon as I get some.

Also, recently I noticed that the HDD chatter/clicking has been getting louder. I don't know if this is just because I'm becoming more self-conscious of the HDD noise. The chatter is loudest during boot-up, and it'll also occur from time to time while I'm using the computer. I'm not sure how to describe it (maybe almost like a scratching sound?), but it def doesn't sound normal in my opinion.

CHKDSK Stuck on same file during stage 4/5 for 15+ hours-disk_management.png


My System SpecsSystem Spec
04 Nov 2013   #10
Microsoft MVP

 

Please follow the steps in Disk Management - Post a Screen Capture Image so that we see all columns and don't have to guess which is the Active partition. Until we know the Active flag is there (since you hid it by not maximizing the window) we can't even tell you its correct.

If you're sure the HD is making the noise then I'd do the bootable CD scan although you'll have to use Seagate Seatools because Western Digital hasn't posted theirs up for some time now. Burn to CD using Windows Image Burner. There is also WD scan on Hirens Boot Disk.
My System SpecsSystem Spec
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 CHKDSK Stuck on same file during stage 4/5 for 15+ hours




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