missing file notification after avg clean up


  1. Posts : 5
    windows 7 homes basic x64
       #1

    missing file notification after avg clean up


    hello,
    so i'm not an expert but i had viruses & malawares on my laptop. i did my googling & i cleaned them up, most manually. (had, serverbanners & simleyswelove & other random popus i got by accidentally installing a fake java.exe file.)
    not the point.
    point is, this one time, i force booted into safe mode with networking(because the laptop wont boot into safe mode with F8) & i scanned my laptop with AVG. Now, none of the forums & tips ive read suggested scanning with AVG in safe mode. but i still did. (that was around last week).
    since then, every time i turn on my laptop i get a message saying:

    can not find "C:\users\user\appdata\local\instant savings app\repair.js"

    i click ok & the laptop works properly. however i'm worried that AVG might have removed a file that's necessary to windows. How do i know? do u have any suggestion what that message might be?
    PS: nothing turned up on google. that's why i'm here.

    i have a Lenovo G470. windows 7 home basic x64.
    avg PC tune up 2014 full version
    i have utorrent & i run on chrome (if that's relevant).


    thank you.
      My Computer


  2. Posts : 5
    windows 7 homes basic x64
    Thread Starter
       #2

    and in case you need it, that's the AVG report.


    in case it would help, i attached the AVG report
    missing file notification after avg clean up Attached Files
      My Computer

  3.    #3

    I would not use AVG as we see regular problems with it. As a test uninstall it, using the special tool required for bloated AV's here: AVG uninstaller | Download tools and utilities.

    Then install Microsoft Security Essentials, update and run a Full scan. Then install free on-demand scanner Malwarebytes, decline the trial version, update and run another Full Scan. Finally install SUPERAntiSpyware, decline trial version, update and run a full scan. Each of these checks for different infection.

    Next check System files for damage: SFC /SCANNOW Command

    Then establish a Clean Boot, check the logs for repeat errors to resolve, Check for Solutions to Problems, Generate a System Health Report, check for browser add-ons from the Troubleshooting Steps for Windows 7.

    If these fail to smooth out your install, do the rest of the steps in Troubleshooting tutorial.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 09:04.
Find Us