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Windows 7: i cannot run check disk after it is scheduled

09 Nov 2013   #1

windows 7 home premium 64 bit
 
 

When i try to schedule a check disk for my main c drive, it will not run on startup as scedued. I even tried from c prompt same thing.
i downloaded a new autochk.exe file but it says will not run in 32 bt mode. My computer is 64 bit windows 7 home premium. How can i get checkdisk to gt rid of errors ? i am so lost i tried everuthing eben a restore. Please help!!

i forgot to mention i ran full scans with MBAM and MSE no malacisous software found at all.

My System SpecsSystem Spec
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09 Nov 2013   #2
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

Hello Porchie, and welcome to Seven Forums.

Where you able to run chkdsk in a command prompt at startup instead?

Disk Check
My System SpecsSystem Spec
09 Nov 2013   #3

windows 7 home premium 64 bit
 
 
check disc

i tried but still did not run, tried 2 times.
My System SpecsSystem Spec
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09 Nov 2013   #4
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

Does it give you an error message when running it at boot?

For now, go ahead and run a sfc /scannow command to see if you have any issues with your system files.

Did you also try this?: http://support.microsoft.com/kb/975778
My System SpecsSystem Spec
09 Nov 2013   #5

windows 7 home premium 64 bit
 
 
check dis

yes i did the hotfix it says cannot run in 32 bit mode. I have 64 bit and it still says that i dont no how to run the 64 bit
the scan gave me a list but windows wont let me access it
My System SpecsSystem Spec
09 Nov 2013   #6
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

Continue to do the blue Note box under step 4 in Option Two until SFC is hopefully able to fix everything.

Did you download the x64 (64-bit) version of the hotfix?

Microsoft Support
My System SpecsSystem Spec
09 Nov 2013   #7

windows 7 home premium 64 bit
 
 
check disk

i only have one option and thats the 64 bit IDK what i am doing wrong
My System SpecsSystem Spec
09 Nov 2013   #8
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

Well, for now continue with SFC until your system files have hopefully been repaired, then try chkdsk again.
My System SpecsSystem Spec
10 Nov 2013   #9

windows 7 home premium 64 bit
 
 
check disk

I rasn it amd it gave me a log i cannot access. please help here is a screenshot


Attached Files
File Type: docx win7 forum screenshot.docx (868.6 KB, 2 views)
My System SpecsSystem Spec
10 Nov 2013   #10
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

That's fine. Continue to do what's in the blue Note box under step 4 in Option Two in the same tutorial below until SFC is able to repair the files.

SFC /SCANNOW Command - System File Checker
My System SpecsSystem Spec
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