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Windows 7: my dell studio 1558 laptop shut downs unexpectedly

24 Nov 2013   #1
imnsu

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
my dell studio 1558 laptop shut downs unexpectedly

my dell studio 1558 laptop shut downs unexpectedly.i have attached dump files.pl help me.




Attached Files
File Type: zip imnsu.zip (196.0 KB, 1 views)
My System SpecsSystem Spec
.
24 Nov 2013   #2
andrew129260

Windows 10 Pro
 
 

1.) Has anything in your system changed recently?
2.) Have you installed any new software/hardware?
3.) Explain in full detail what happens, thank you.
My System SpecsSystem Spec
24 Nov 2013   #3
Ztruker

Windows 10 Pro X64
 
 

Quote   Quote: Originally Posted by imnsu View Post
my dell studio 1558 laptop shut downs unexpectedly.i have attached dump files.pl help me.
No dump file in the zip.

Check C:\Windows\minidump. If there are .dmp files, zip up the last 4 or 5 and upload the zip here.

Does it shutdown or just drop power? If it drops power then you probably have a heat problem.
Clean the vents in the laptop with a can of compressed air, see if that helps. If not then you will need to disassemble the laptop to clean it completely. Also check to make sure the fan is running.
My System SpecsSystem Spec
.

24 Nov 2013   #4
imnsu

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Ya ive recently changed motherboard, fan and heat sink. But the same problem has remained. Actually whenever it consumes more processor and fan runs vigorously it'll turn off . Sometimes it'll fail to turn on also
My System SpecsSystem Spec
25 Nov 2013   #5
imnsu

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Ztruker View Post
Quote   Quote: Originally Posted by imnsu View Post
my dell studio 1558 laptop shut downs unexpectedly.i have attached dump files.pl help me.
No dump file in the zip.

Check C:\Windows\minidump. If there are .dmp files, zip up the last 4 or 5 and upload the zip here.

Does it shutdown or just drop power? If it drops power then you probably have a heat problem.
Clean the vents in the laptop with a can of compressed air, see if that helps. If not then you will need to disassemble the laptop to clean it completely. Also check to make sure the fan is running.
Im not able to find minidump folder in c:windows
My System SpecsSystem Spec
25 Nov 2013   #6
Ztruker

Windows 10 Pro X64
 
 

You're NOT Blue Screening then so it's almost certainly a heat problem.
My System SpecsSystem Spec
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 my dell studio 1558 laptop shut downs unexpectedly




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