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Windows 7: My HP shuts down unexpectedly

24 Nov 2013   #1
Rjwakim

Windows 7
 
 
My HP shuts down unexpectedly

I am getting this error:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 50
BCP1: FFFFF881A50885A0
BCP2: 0000000000000000
BCP3: FFFFF88006AEFC75
BCP4: 0000000000000005
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

How can I fix it?

Thanks
R


My System SpecsSystem Spec
.
24 Nov 2013   #2
andrew129260

Windows 10 Pro
 
 

Please provide more information.

1.) Has anything in your system changed recently?
2.) Have you installed any new software/hardware?
3.) Explain in full detail what happens, thank you.
My System SpecsSystem Spec
24 Nov 2013   #3
Rjwakim

Windows 7
 
 

Hello,

Thanks for your prompt reply.

Nothing really changed in my system except the unexpected restarts which happen quite ALOT!

I usually use mozilla as a search browser and the other day, I couldn't access it so I opened internet explorer and the screen went white. And ever since the problem started.

I didn't download any new prog..
My System SpecsSystem Spec
.

24 Nov 2013   #4
Ztruker

Windows 10 Pro X64
 
 

My System SpecsSystem Spec
Reply

 My HP shuts down unexpectedly




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