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Windows 7: can not delete old restore points

25 Nov 2013   #1
kpn

Windows 7 Ultimate x64
 
 
can not delete old restore points

Hello

here is my problem, an unwanted restore point folder:





-system protection is turned off for this drive and all restore points are deleted there
-cleaner and system restore explorer dont find any restore pionts!
-the folder is unreachable through windows explorer but not foldersizes still deleting them doesnt work no error but they are just there!
-i tried diskcleanup but theres no clean up system files option!(i run it as admin)
-they seem to be my very old files no viruses and etc. the size of it doesnt grow
-i renamed this drive letter long time ago and i think its somehow relevant ...
-formatting the drive is not an option
-windows 7 ultimate sp1 x64


thank you in advance


My System SpecsSystem Spec
.
25 Nov 2013   #2
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Check whether there is really anything in the shadowstorage. The command is:

vssadmin list shadowstorage

If the Allocated space for that drive is zero, then you have no restore points on that drive. If not, post back and I tell you how to get rid of them.
My System SpecsSystem Spec
25 Nov 2013   #3
kpn

Windows 7 Ultimate x64
 
 

Code:
Shadow Copy Storage association
   For volume: (K:)\\?\Volume{3c31232f-8366-11e2-a8b0-806e6f6e6963}\
   Shadow Copy Storage volume: (K:)\\?\Volume{3c31232f-8366-11e2-a8b0-806e6f6e69
63}\
   Used Shadow Copy Storage space: 0 B (0%)
   Allocated Shadow Copy Storage space: 0 B (0%)
   Maximum Shadow Copy Storage space: 2.25 GB (1%)
but i think there is actually data in that folder!
foldersizes detects more than 1 GB data and i can browse when i open the subfolder restore(which i cant access directly via windows explorer) and then windows explorer shows them :



how can i get rid of them please
My System SpecsSystem Spec
.

25 Nov 2013   #4
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

That is really strange. Run WinDirStat and right click on that folder. Maybe you can delete it there - if they really exist. A 1GB folder should be easy to id in the color picture.


http://windirstat.info/
My System SpecsSystem Spec
25 Nov 2013   #5
kpn

Windows 7 Ultimate x64
 
 

yep its weird 0_0 windirstat shows system volume information folder is empty but as i said windows explorer and foldersizes detect data there (1.15 GB size 0.99 GB allocated) and i can browse the contents

My System SpecsSystem Spec
25 Nov 2013   #6
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Looks like you are chasing a ghost.
My System SpecsSystem Spec
25 Nov 2013   #7
kpn

Windows 7 Ultimate x64
 
 

its not a ghost for sure
i think its an old/corrupted restore point from an old OS which windows doesnt let me to delete! and the fix is format or force delete (i dont do it for 1 GB!)

thank you btw

ill check if theres any other solution for this ...
My System SpecsSystem Spec
25 Nov 2013   #8
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

One of the strange things is that it is in your K partition. Is that your OS partition.
My System SpecsSystem Spec
26 Nov 2013   #9
4wd

W7, W8.1
 
 

Quote:
they seem to be my very old files -\- i renamed this drive letter long time ago
Looks indeed very much like residues from a former windows installation. Probably safe to just go ahead and delete the whole folder, if it won't delete it's an ownership issue. So, how to delete... not showing up in Explorer with 'Show hidden files, folders' on, & 'Hide protected operation system files' off ?
My System SpecsSystem Spec
26 Nov 2013   #10
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

You probably can only delete those with a reformat of the disk.
My System SpecsSystem Spec
Reply

 can not delete old restore points




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