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Windows 7: My Computer hangs when i click Local Disk G:/ ST3320418AS ATA Device

25 Dec 2013   #1
phenompak

Windows 7 Ultimate 32bit Service Pack 1
 
 
My Computer hangs when i click Local Disk G:/ ST3320418AS ATA Device

Hello, its been 2 days since i am having this problem, i tried to format it but in disk management it says the disk is unallocated. so i could not format it from there. and not even from cmd. what should i do, there are very important things in this drive. i know i cant get them back. but atleast i want my disk . help me please. the name of my hardisk is ST3320418AS ATA Device
And here is the screenshot.









My System SpecsSystem Spec
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25 Dec 2013   #2
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

Hello phenompak and Welcome to Seven Forums,

Here's a SF tutorial for posting a screen print of Disk Management that might help with your issue.
Disk Management - Post a Screen Capture Image
My System SpecsSystem Spec
25 Dec 2013   #3
phenompak

Windows 7 Ultimate 32bit Service Pack 1
 
 

i dont get you.
btw
now somehow after i restarted my pc and i went to disk management and i saw that my Local Disk G was not Unallocated. i tried to format it, but suddenly it gives me the error The Format could not be complete succesfully or something like that.
My System SpecsSystem Spec
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25 Dec 2013   #4
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

This is what would be nice to see.

My Computer hangs when i click Local Disk G:/ ST3320418AS ATA Device-disk-management.png


My System SpecsSystem Spec
25 Dec 2013   #5
alan10

Windows 7 Ultimate 64 bit SP1 x64
 
 

Quote   Quote: Originally Posted by phenompak View Post
i dont get you.
You have been given an explanation of how to produce a screen shot of Disk Management.

Please supply a screen shot of Disk Management, which will give FAR MORE relevant information than your screen shot of Windows Explorer.

N.B. I have never seen a Disk described as Unallocated
I have however seen a Disk with Unallocated Space.

Quote:
there are very important things in this drive. i know i cant get them back.
You are almost certainly WRONG.

If they WERE on the drive they can probably be recovered.

You can either pay someone to do the recovery for you and you may be lucky in your choice of who to use,
or you may be unlucky and he might cause more damage that would it far more expensive to recover.

You can also get software to recover your files free of charge.
Again you may be lucky - or you might make a mistake and ruin any future possibility of recovery,

You can totally protect an entire DISK by putting it OFFLINE,
and whilst offline you can still recover files and data from all its partitions and unallocated space and RAW DATA.
You cannot put a Partition OFFLINE by itself.

A Disk Management screenshot will indicate if OFFLINE protection is feasible.

If you wish I have freeware recovery software to recommend when I see your screenshot.

Regards
Alan
My System SpecsSystem Spec
27 Dec 2013   #6
phenompak

Windows 7 Ultimate 32bit Service Pack 1
 
 

Ok, here is the image.




My System SpecsSystem Spec
27 Dec 2013   #7
alan10

Windows 7 Ultimate 64 bit SP1 x64
 
 

It should be easy to recovery your data with this freeware - it has worked well for me.
Lazesoft Recovery Suite Home Free Download

If you wish to do this I suggest you start a new topic with a relevant "Partition Recovery" title in whatever sub-forum a moderator may advise,
then others who also suffer data loss may get the benefit.

If you wish to do this the first thing to do now is, using Disk Management,
select Disk 1 and then near the top right corner under Actions click
More Actions > All Tasks > Offline
That should effectively write protect the Disk so that you cannot accidentally over-write your data.

Regards
Alan
My System SpecsSystem Spec
27 Dec 2013   #8
phenompak

Windows 7 Ultimate 32bit Service Pack 1
 
 

Ok. so after i restarted my PC again, and went to disk management. There i saw that my Hard disk is again Unallocated. so i could not do what alan10 said to me . help me please. i need this hard disk. Below is the screenshot of disk management



My System SpecsSystem Spec
27 Dec 2013   #9
alan10

Windows 7 Ultimate 64 bit SP1 x64
 
 

On my computer Lazesoft recovered all the files from a 531 GB partition which Windows called "Unallocated Space".
You do NOT have to put the drive offline for Lazesoft to recover files.
I only suggest offline to protect you from making your own mistakes that could damage what you said was precious.
Lazesoft in fact makes it almost impossible to damage the content of the drive you recover from,
but other recovery software from elsewhere does allow you to damage your prospects.

I will back-out now and allow others to advise how to salvage your disk,
I do however wonder about its reliability if its status is changed by restarting the computer.
My System SpecsSystem Spec
27 Dec 2013   #10
phenompak

Windows 7 Ultimate 32bit Service Pack 1
 
 

And you are not going to believe that after a restart my hard disk is working fine, but its lagging.
My System SpecsSystem Spec
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 My Computer hangs when i click Local Disk G:/ ST3320418AS ATA Device




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