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Windows 7: cannot view pdf on web

26 Jan 2014   #11
Clark Kent

Windows 7 Home Premium
 
 

i now have reset IE. back to the original issue. cannot view pdf on the web. white screen, little black box in corner with x in it. disabling antivirus did not help, nor steps mentioned so far.


My System SpecsSystem Spec
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26 Jan 2014   #12
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Which IE is that, 9, 10, 11 ??
My System SpecsSystem Spec
26 Jan 2014   #13
Clark Kent

Windows 7 Home Premium
 
 

so now I was able to download firefox after resetting IE. I can view pdf with firefox, but not with IE. i'll use FF for now, but I really want this to work in IE11. pls adv if any answers come on this. thank you.
My System SpecsSystem Spec
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26 Jan 2014   #14
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

There are 3 possibilities:

1. Run sfc /scannow in an elevated command prompt - that 'may' fix it.

2. Next weapon would be Startup Repair

3. if you have IE9 or IE10, then you can upgrade to IE11. But if you already have IE11, then this option is out.
My System SpecsSystem Spec
26 Jan 2014   #15
Clark Kent

Windows 7 Home Premium
 
 

I have run the file checker with no violations. i'll try start up repair, but if firefox can view, seems like a problem isolated to IE11. we will give a shot anyway, not leaving anything out.
My System SpecsSystem Spec
27 Jan 2014   #16
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

My System SpecsSystem Spec
27 Jan 2014   #17
Ztruker

Windows 10 Pro X64
 
 

Did you check to see if Adobe was the default for .pdf files as I mentioned in post #2? You didn't mention if you did or not.
My System SpecsSystem Spec
27 Jan 2014   #18
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Quote   Quote: Originally Posted by Ztruker View Post
Did you check to see if Adobe was the default for .pdf files as I mentioned in post #2? You didn't mention if you did or not.
I use Foxit and that works too.
My System SpecsSystem Spec
27 Jan 2014   #19
Bigwil806

Windows Ultimate 64 bit
 
 

Mr. Kent, one of my user's had the same problem in Acrobat X Std. and I fixed it. Here's what I did, see if you have the same settings in Reader.
Open Acrobat, Click on Edit > Preferences > Scroll down to Internet then uncheck Display PDF in browser, click ok and reboot. This is what worked for my user. Let us know what happens.

Regards
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