New
#1
The Windows Experience Index for your system could not be computed
Hello,
I am using a work provided laptop with Windows 7 Enterprise (64 bit) installed. I booted up my laptop and in was in classic view and my wireless was not working along with some other features too. I right-clicked and went to "Personalize" and then it said "Troubleshoot problems with transparency and other Aero effects". I click on it and go through the troubleshooter and it says under "Problems found" "The Windows Experience Index has not been computed". Then when I got "My Computer" and go into "Properties" I click "System rating is not available" and then "Rate this computer". When I do that I get this below.
" The Windows Experience Index for your system could not be computed. Cannot complete assessment. The assessment or other operation did not complete successfully. This is due to an error being reported from the operating system, driver, or other component. "
I tried booting into 'Safe Mode' but it wouldn't recognize my password, note this a work laptop and it has a password when I boot normally it lets me through and recognizes my password but in 'Safe Mode' it doesn't.
Could I please have some help. Thank you.
P.S I have included an image of the problem I am having. (If you would like the link go to: http://oi57.tinypic.com/14mylxz.jpg)