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Windows 7: Multipule Explorer.exe using a lot of memory.

09 Feb 2014   #21
UsernameIssues

W7 Pro SP1 64bit
 
 

How odd. I suggest MSE because it is very conservative in the actions that it takes.

You can use a tool like this to boot and copy your files off (just in case):
How to record Kaspersky Rescue Disk 10 to an USB device and boot my computer from it?
You can also check to see if explorer.exe is still there:
C:\Windows\explorer.exe
And you can scan the system with that tool - if you want.

To bring it back to life, you might try these steps:
Repair Install
That tutorial includes a link to download W7 install disk - if you need it,


My System SpecsSystem Spec
.
09 Feb 2014   #22
StevenMax

Windows 7 Home Premium 64-bit OS
 
 

Working on using KasperSky to recover data. I have downloaded it onto a USB and am prompted with the attached image. I can't take the USB out and put it in my laptop - i turn it on and nothing happens. I can't change the way it boots and make it boot via my flash drive either.

Am I missing something?

Also, how do i check if explorer is still there if i can't open anything or start windows?


Attached Images
Multipule Explorer.exe using a lot of memory.-tast1.jpg 
My System SpecsSystem Spec
09 Feb 2014   #23
StevenMax

Windows 7 Home Premium 64-bit OS
 
 

Add- it does let me get to the ASUS Preload Wizard.

My issue is it clearly states
"WARNING: All files on your hard disk partitions, will be lost during the recovery process. ASUSTeK Computer Inc. shall not be liable for any incidental or consequential damages."

I do not want to loose anything on the drive.

Thanks
-Steve
My System SpecsSystem Spec
.

09 Feb 2014   #24
UsernameIssues

W7 Pro SP1 64bit
 
 

If you cannot change the way that the laptop boots, then you can use create a CD from the rescue disk ISO file and boot to it that way. How to record Kaspersky Rescue Disk 10 to a CD/DVD and boot my computer from the disk?

The rescue disk comes with a file explorer. You can use it to copy your files off and to see if the Windows (file) Explorer app is still there.
My System SpecsSystem Spec
09 Feb 2014   #25
StevenMax

Windows 7 Home Premium 64-bit OS
 
 

Ok I got Kaspersky to work! This is good. I did start a scan, but I'm missing how to copy files off. You said File explorer - there is nothing but a file manager and that doesn't bring anything up.

Where have I gone wrong?

Thanks,
-Steve
My System SpecsSystem Spec
10 Feb 2014   #26
UsernameIssues

W7 Pro SP1 64bit
 
 

When it first loads, it should try to automatically mount the local hard drive(s):

Multipule Explorer.exe using a lot of memory.-k1.png


Once mounted, the desktop should change to look like this:

Multipule Explorer.exe using a lot of memory.-k2.png


You should be able to double click on "C" and get to your files.

Multipule Explorer.exe using a lot of memory.-k3.png


My System SpecsSystem Spec
10 Feb 2014   #27
StevenMax

Windows 7 Home Premium 64-bit OS
 
 

From what I can understand by reading more in depth about Kaspersky is since it lists

Disk boot sectors
Hidden startup objects
sda1
sda2

there is no C:/ ? Does this mean it can't find my harddrive to either scan or view files in?
My System SpecsSystem Spec
10 Feb 2014   #28
UsernameIssues

W7 Pro SP1 64bit
 
 

Quote   Quote: Originally Posted by StevenMax View Post
From what I can understand by reading more in depth about Kaspersky is since it lists "Disk boot sectors, Hidden startup objects sda1 and sda2 there is no C:/ ? Does this mean it can't find my harddrive to either scan or view files in?
That seems to be the case.

I'll ask others to stop by your thread and see if they can suggest a course of action.
My System SpecsSystem Spec
10 Feb 2014   #29
StevenMax

Windows 7 Home Premium 64-bit OS
 
 

Thanks, I appreciate it.

As of now. - Would it help if I took out my hard drive and had a sata to USB adapter and hooked it into another laptop?

I could potentially use my hard drive as an external to rip the data off it. Then go back to figuring out how to get my laptop back up and running.
My System SpecsSystem Spec
10 Feb 2014   #30
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Quote   Quote: Originally Posted by StevenMax View Post
Thanks, I appreciate it.

As of now. - Would it help if I took out my hard drive and had a sata to USB adapter and hooked it into another laptop?

I could potentially use my hard drive as an external to rip the data off it. Then go back to figuring out how to get my laptop back up and running.
Worth a try or you could try this

BOOTABLEUBUNTU

Make a bootable Ubuntu disk http://www.ubuntu.com/download

Set the BIOS to boot from theoptical when the machine boots it will show you a screen with TRY or INSTALL> select TRY

When it is finished - it takes verylittle time you will get a screen like in the pic .

Open the drive you want > Userand dig down until you get to the data / settings you may be able to copy /paste the material you want to an external source or other installed drive doingthis.

I am not sure if it will but I haverecovered tons of data etc using this method both on "dead" or justplain drives that you cannot get data from using Windows.


Attached Thumbnails
Multipule Explorer.exe using a lot of memory.-ubuntu-screen.png  
My System SpecsSystem Spec
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 Multipule Explorer.exe using a lot of memory.




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